Customer Service Advisor
1 week ago
Foundever
At
Foundever, we believe that small moments can have a big impact on your work experiences, customers, teams, and friends.
Your working life is how you spend a large proportion of your time.
Why not spend it realising your potential? At
Foundever we focus on you and, with your drive, look to
create your best moments.
About the role
This is a telephone customer service-based role with
Foundever and includes a sales-based outcome.
Sales through service.
Your purpose will be to retain as many customers for our client as possible through tailoring broadband, TV and mobile phone packages to meet the customers' lifestyle and needs.
If you
don't have experience, don't worry We are very experienced at providing very specific training.
All we ask is that you have a passion for helping people and are able to talk on the phone.
Computer literacy is also necessary and we do operate in a call centre environment and work over 7 days, so will need to be flexible.
Whether you are here for months or years, we want you to remember the good feelings and benefits you gained from your experience.
Foundever was a highlight in your career.
Pay and Commission
Our commission structure is
excellent and we have a number of employees that push themselves to understand the issues and managing the customer through the process.
over £30,000. (Basic pay -
£20,319
pa / £10.42 ph)
Remember, the commission is very generous. Your reward will depend on your own drive to succeed. We will support you with this by giving all the tools you need but understanding your customer will drive your ultimate success. Our company values will help support your success, but you need to live them. If you're dedicated to
creativity, have
commitment and are determined to make a
connection, this will be easy for you.
On top of the fantastic earning potential, you will be offered
huge discounts on
broadband, TV and mobile phone products.
85%
What's Next?
Our Location
We are in a happy, bright and airy office environment, we are easily accessible by public transport. We have a casual dress code making us all feel at ease and at home
It is really important you are able to commute to our site, so please check the address before applying
:Robert House, Preston Farm Business Park,
De Havilland Avenue, Stockton-On-Tees, TS18 3TH
Data Notice
Customer Service Advisor - Retention Officer
Take the assessment
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