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Receptionist/host/hostess

3 months ago

Birmingham, Birmingham, United Kingdom First 4 Recruitment Full time

We have an exciting opportunity available for a Receptionist/Host/Hostess to join our clients team assisting with the corporate side of the business.


This is a fantastic opportunity for a Receptionist/Host/Hostess with good experience, good communication skills and ability to work independently as well as function as part of a team and ideally somebody with some administrative experience.


Days/Hours:

Monday - Friday

08:30-17:30

Pay:
£13.00 p/hr - Paid Weekly

Responsibilities to include:

  • Ensure Colleagues feel welcome, and their needs are taken care of in a fun, friendly and professional manner at all times.
  • Dealing with guest and colleague enquiries promptly and politely.
  • Conduct assigned Daily Checklists to ensure the quality of assigned workspaces, improve performance and enhance tracking
  • Using the existing process and technology, assist in room booking and guest arrivals
  • Maintaining a clear, presentable, and safe office floor. Maintain a strong floor presence and observe quality control issues (ie. facility cleanliness, comfort factors) and actively log tickets requiring service from other areas.
  • Deliver occasional surprise and delight or popup events.
  • Customer Relationship Management: developing deep and trusting relationships with colleagues, proactively gathering information on their needs and preferences to be able to provide highly personalised service in the moment whilst also predicting and anticipating future needs.
  • Capture guests & colleague's individual preferences for future visits and think creatively of ways to accommodate any special requests.
  • Recommend best practices to your Regional Workplace Experience Manager related to colleague experience, hospitality, operations, and events.
  • Proactively communicate with the Experience teams and assist other service groups to ensure a 'one team' ethos.
  • Facilitating warm and engaging tours of the entire campus to new employees and visitors.

About You:

  • A good understanding of computer systems including microsoft office tools
  • Excellent client service skills
  • Good communication skills
  • Ability to multitask
  • Work independently as well as function as part of a team
  • Strong MS Office skills
Thank you

FIRST 4 RECRUITMENT acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

Job Type:
Temp to perm

Salary:
£13.00 per hour

Benefits:

  • Casual dress
  • Onsite parking

Flexible Language Requirement:

  • English not required

Schedule:

  • Monday to Friday

Application question(s):

  • Are you able to commute for this role?

Experience:

  • Receptionist: 1 year (required)

Work Location:
In person

Reference ID:

SH