Student Success Project Officer

2 weeks ago


Thamesmead, Greater London, United Kingdom University of Greenwich Full time

As a Student Success Project Officer, you will play a pivotal role in enhancing student success and experience metrics at our institution.

This is a unique opportunity to be at the forefront of positive change and contribute to the academic journey of our diverse student body.


Key Responsibilities:

  • Coordinating the improvement works of the student success metrics.
  • Providing specialist advice and policy development to support student satisfaction during their time at the University of Greenwich, as measured by NSS, PTES, GSS.
  • Working with Planning and Statistics colleagues to ensure appropriate analysis of issues and problems relevant to student success and student experience metrics.
  • Overseeing our Task Force approach to improvement, by analysing survey results, coordinating task force meetings, and organising good practice sharing.
  • Working with colleagues across the University to provide expert guidance and support on best practice
  • Supporting with the wider project work on the student success substrategy

Qualifications:

  • Proven experience in project coordination.
  • Highly organised with strong attention to detail.
  • Excellent interpersonal and communication skills.
  • Strong analytical and problemsolving abilities.
  • Commitment to maintaining confidentiality and data protection.
  • Ability to work independently and collaboratively in a dynamic environment.


If you are a proactive, empathetic, and dedicated professional with a passion for student success, we encourage you to apply.

Further details of the fantastic benefits and what we offer can be found here: Our benefits - what we offer | Jobs and careers | University of Greenwich and information on the university's working principles: Working Principles and Guidelines | Documents | University of Greenwich


We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.


  • We are making significant strides to understand and continuously improve our employees' experience and we are committed to implementing progressive diversity talent management._


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