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Administrator

3 months ago

Southampton, Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

Job summary

We are seeking an experienced Administrator to join the Central Community Mental Health Team. You would be joining a large, friendly, hard-working team who strive to provide the best possible care for our clients. This is a full-time post, but we would consider part time hours for the right applicant.

About you:

We are looking for a self-motivated, enthusiastic and organised individual that can work well in a busy environment with conflicting demands. You will be a good team player, have a can-do attitude, and be able to show initiative.

We pride ourselves in delivering an efficient patient-focused service and therefore you will enjoy communicating with patients and have a respectful, caring manner. You will need to have the capacity to manage complex, sensitive and confidential information.

The successful candidate will have strong administration skills and high attention to detail. IT knowledge and skills are essential as you will be using various MS applications; Excel, Word and Outlook, as well as our EPR system RIO (full training will be given). A good standard of literacy and numeracy is required, along with the ability to maintain accurate records.

If you enjoy a fast-paced environment, can stay calm under pressure, are able to multitask and prioritise, and have a flexible approach to work, we would love to receive your application.

If you would like to have an informal discussion or visit, please contact Lynsey Lewis, Admin Manager, or Kim Elam, Admin Supervisor, on

Main duties of the job

Please review the attached Job Description and Person Specification for a full description of the duties involved in this post. We highly recommend you review the essential and desirable skills and experience required and use it when completing the application.

Brief overview of the key elements:

Providing first point of contact to service users

Dealing with incoming emails

Reception cover as required

Providing administrative support to the wider clinical team

Processing referrals

Booking and amending appointments

Typing of clinical correspondence

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

GCSE English and Maths Level 4/C or above, or a good standard of general education. RSA II or equivalent experience in typing/word processing. To be competent in a range of computer software.

Desirable

Business/Admin NVQ RSA III in typing ECDL

Experience

Essential

Experience of Administrative work Experience of working in a customer-focussed environment Experience of inputting information into electronic information systems Experience of implementing effective and efficient administrative processes. Providing administrative support to a range of staff.

Desirable

Experience of working within a Health or Adult Services setting, particularly Mental Health. Experience of minute taking

Additional Criteria

Essential

Refer to Person Spec attached

Desirable

Refer to Person Spec attached