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Branch Manager/senior Manager

3 months ago

Royston, Hertfordshire, United Kingdom Ultimate Banking Full time

Are you passionate about fostering successful teams? As an Assistant Branch Manager at the Royston branch of the Saffron Building Society, you'll have the chance to have a significant impact on both employees and clients. You'll also have the opportunity to obtain a professional qualification with full support.

At Saffron Building Society, people are at the core of everything we do. It takes a dedicated team to deliver the exceptional service we are known for.

As an Assistant Branch Manager, you will:

  • Support the Branch Manager in efficiently managing the team's tasks, such as telephone, webchat, and administrative work queues, to ensure prompt customer service.
  • Escalate complex cases to the cluster manager to help identify and address training and development needs.

Details of the role:

  • On-site work from Monday to Friday with alternating Saturday mornings (extra pay)
  • Previous experience in financial services

Benefits include:

  • Recognition Scheme
  • Discounts through Saffron rewards
  • Annual bonus scheme
  • Support for physical, mental, and financial wellbeing
  • Pension, Life Assurance & Income Protection
  • Holiday exchange
  • Staff Mortgage Benefit
  • Cycle to work scheme