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Advisor services
3 months ago
83 per hour
Days/Hours :
Monday - Friday
Opus People Solutions are recruiting on behalf West Northamptonshire Council for Trainee Customer Service Advisor to provide first class customer-orientated advice and information service to the Customers and visitors to West Northamptonshire Council, at the Councils One Stop Shop/Reception areas and Contact
Utilise local computer systems to collect data and maintain a log of the actions taken on customer records and complete admin tasks efficiently.
# Communicate with internal and external customers in writing via, e-mail, face to face or telephone.# Supporting a 'customer first' culture within Customer Services.
# To meet, maintain and exceed own performance under the Divisions Performance standards.
# To provide an exemplary advice and assistance service to the Councils customers using on-line applications and the web.
# To ensure compliance with all Council policies with reference to GDPR, Data protection, Health & Safety, Equal Opportunities and Communication policies.
# and manage our information efficiently and securely to reduce risk, though effective use of Office 365 and our internal IT systems and applications.
# For more information or to process your application for this role, please apply online now.
#
