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Account Manager
3 months ago
Ref: 14231
Role:
Account Manager (Fixed or Flex procurement)
Location:
Redditch (Hybrid - 3 days in the office and 2 from home)
Salary:
up to £35K DOE
Summary:
Key responsibilities:
- Tendering, analysis, and negotiation of portfolio supply contracts for customers
- Advise customers on all aspects of energy contracts, and consumption
- Take ownership of discussions with the customer on our recommended contract options
- Liaise with their customer and coordinate their supply and contractual renewal
- To identify opportunities for additional products and services to their existing customer base and upsell
- To manage the tendering for any contracts required by customers that do not fit into standard fixed/flex, gas or electricity tendering this may include support of other teams within the business who complete the procurement of alternative fuels , LPG) or assisting customers with overseas contracts where possible
- To maintain a good working knowledge of the most recent Gas/Electricity/Oil/Coal and Carbon market movements creating a commercial relationship that customers consider a partnership
- To record and report supplier feedback to the line manager to assist supplier analysis and improve supplier review process
- Maintain, build and strengthen professional relationships with colleagues, suppliers and customers
- Ensure that your Team Manager and the relevant Business Development Manager is kept up to date at all times, referring issues and potential risks to customer relationships
Skills and experience required:
- Minimum of 12 months working with fixed or flexible energy contracts
- Experience in building strong working relationships with contacts at all levels, including senior executives
- Comfortable having commercial and upsell conversations with customers
- Commercially minded with the ability to focus on high quality and business profit
- Enthusiastic and well driven, able to achieve deadlines
