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Reception Team Player Full Time

3 months ago

Weybridge, Surrey, United Kingdom Brooklands Hotel & Spa Full time
We are looking for a dynamic individual to join our Reception Make your Day Team at Brooklands Hotel


The Front of House receptionist will be responsible for checking in and checking out our guests, deal with any queries and find solutions, co-ordinate information between all departments also deal with reservation call overflow.

They must be confident and demonstrate high energy levels and focus on providing four-star customer service to the highest standard.

As a Brooklands receptionist your focus will be on on ensuring our guests have a great stay, great personality and can do attitude is needed.

Previous experience in hotel front of house preferable. Hours are 40 hours a week, shifts early and lates and will include weekends.

Come and be part of our 'Make your Day Team'.

About us


The fabulous Brooklands Hotel has been opened since 2010 and is a modern sleek style Art Deco inspired building with bedrooms and conference suites offering state of the art facilities located on the site of the historic Brooklands race track.

Understanding what it means to deliver exceptional customer service and be able to exceed guest's expectations is imperative in this role.

In return for your passion and commitment, we offer a great package including, a hotel recognition scheme with rewards, discounted use of hotel facilities, workplace pension & local attraction discount programme.

If you are passionate about service and who loves going the extra mile to make sure our guests have an amazing experience, you will fit right in with our team

Job Types:
Full-time, Permanent

Salary:
£22,000.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • Onsite parking
  • Referral programme
  • Store discount
  • Wellness programme

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

Ability to commute/relocate:

  • Weybridge KT13 0SL: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 1 year (preferred)

Work Location:
One location