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Technical Support Engineer
4 months ago
As theTechnical Support Engineerfor one of the UK's leading manufacturers in this specialised industry, you will play a pivotal role in providing professionaltechnical supportand contributing to the development of technical processes and procedures.
If you are a customer focused individual and technically skilled inelectronicsandsoftware, we welcome you to apply for this opportunity.Background & Benefits Rubicon's client is well-established with over35 yearsof experience in providing solutions to millions across the globe through the design, production, and introduction of a wide range of security related products for a variety of business sectors.
As theTechnical Support Engineer,you will benefit from20 days holidayand bank holidays, free onsite parking, social events, alife assurancepackage, and atarget related bonus.
Technical Support Engineer Responsibilities Act ontechnical supportand customer inquiries via phone and email.Contribute to the development of processes and procedures.
Conductsoftwareandhardware testing.
Collaborate with Product Management, Engineering, and Sales.
Provide accurate information to customers and log feedback on the CRM.
Technical Support Engineer Skills & Experience Required Working knowledge ofelectronicsandIT/networking.
Minimum two years' experience inTechnical Support.
Customer-focused with excellent communication skills.
Ability to build and maintain relationships.
Fluency in French or Spanish is desirable.
Interested? For more information on thisTechnical Support Engineeropportunity,apply directlyto this advert or contactJoshat Rubicon. Our team at Rubicon reviews every application.
Please ensure your CV is submitted in Microsoft Wordso that we can upload your details more easily to our system.
If sent as a PDF, it will cause delays. INDOFFLV #J-18808-Ljbffr