Client and Adviser Support Administrator

1 week ago


Leeds, Leeds, United Kingdom The New Homes Group Full time £24,000

Job Title:
Customer Service Adviser.

Location:
Office based full time in Wakefield, West Yorkshire.

Company:
Join our team at The New Homes Group, a leading new homes specialist within the UK.

Requirements:

  • IT literate candidates with some previous Customer Service and/or Admin experience.

Working Hours:
40 Hours per week with a 5 day working week and a rotating 4 week rota including early and late shifts and working every other weekend.

About us:

The New Homes Group, a part of the Connells Group, specializes in sales of new homes and offers Mortgage Services, Part Exchange, and Assisted Move. In 2023, we processed over 15,000 mortgage applications.

A Genuine Opportunity:
We are hiring 2 Customer Service Advisers to join our Mortgage Helpline Teams. Full training provided for candidates looking to start a career in Financial Services.

Responsibilities:

  • Delivering exceptional customer service.
  • Effective communication with customers and team members.
  • Introducing the company and its services to customers.
  • Arranging call-backs with mortgage specialists.

Benefits:

  • Permanent Full Time role.
  • 28 days paid holiday including Bank Holidays.
  • Opportunities for progression and personal development.
  • Workplace pension and Staff referral bonus scheme.
  • Employee Assistance Programme and onsite parking.
  • Access to discounts platform, Health Care plan, gym membership discounts.
  • Salary Sacrifice Personal Car Leasing Scheme available.


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