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Vsat Field Service Representative

3 months ago

Remote, United Kingdom Global Satcoms Full time

The VSAT Field Service Representative ( Consultant Or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at our customer locations operating in Europe.

Tasks

  • Installation, configuration, testing, and troubleshooting communication equipment including satellite modems, transceivers, BUC's, LNB's, Fixed and Stabilised antennas (SeaTel, Kingsat, Sailor, KVH, Orbit, Intellian), and outofband management.
  • Interpret technical drawings, service orders, circuit diagrams, part lists, and schematics to effectively understand and troubleshoot customer issues.
  • Understand/Manipulate test equipment and tools required to diagnose VSAT systems including but not limited to; spectrum analyzers, multimeters, data testers, hand tools, etc.
  • Complete detailed written corrective maintenance, site survey, and preventative maintenance reports that are clear and grammatically correct in English upon completion of service activity.
  • Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment.
  • Interpret troubleshooting results and determine the best course of action to restore operability in the least time possible and most costeffective manner.
  • Analyze the results of corrective actions to ensure systems, components and services are working satisfactorily.
  • Maintain the proper uptodate documents in order to travel on short notice.
  • Meet all HSE requirements and certifications to perform job duties.
  • Other duties as assigned.

Requirements:

  • Possess all required certifications for Offshore traveling as needed.
  • Experience working on VSAT platforms, iDirect, Comtech,
  • Experience installing and troubleshooting both fixed and maritime VSAT/ESV systems (knowledge of Seatel and Intellian products preferred).
  • The English language is required, and any other Asian local languages are plus.
  • Have access to a Spectrum Analyser and Test Equipment as needed.

Benefits:

Remote and flexible working Days ( Call Out)

Have access to the Global Satcoms Academy

Very good pay ( Task based and Daily rate)