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Recovery/ Breakdown Controller
2 weeks ago
Manchester Breakdown are recruiting for a Rescue & Recovery Controller to work in a busy 24hr Vehicle Breakdown Recovery Business based in Manchester
Shifts: 4 ON 4 OFF days
Job involves:
- Working on the telephone and computer receiving calls from customers including Motoring Organisations, the Police and the general public.
- Liaising with drivers and customers
- Dispatching correct resources to attend rescue and recovery incidents through out North West
THIS POSITION IS SUBJECT TO POLICE VETTING
Skills and Experience:
- Experience of APEXsystems an advantage, although full training will be provided.
- Good geographical knowledge and some automotive knowledge desired.
- Ability to work on your own initiative and take charge of the situation.
- Must be quick thinking and able to adapt in fast changing situations.
- Manage jobs from initial contact to completion ensuring all parties are kept informed.
- Superb telephone, administrative, organisational and IT skills
- Calm and professional approach with good customer service skills
- Working in an office: 1 year (preferred)
- Call handling
Job Types:
Full-time, Permanent after training period
Schedule:
- 10 hour shift
- 12 hour shifts available
Experience:
- CONTROLLER: 1 year (preferred)
Job Types:
Full-time, Part-time
Salary:
£10.00-£11.00 per hour
Benefits:
- Casual dress
- Employee discount
- Free parking
- Onsite parking
Schedule:
- 12 hour shift
Supplemental pay types:
- Bonus scheme
Experience:
- breakdown controller: 1 year (preferred)
Work Location:
One location
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