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Repairs Scheduler

3 months ago

Exmouth, Devon, United Kingdom BRCJOBS Full time

Repairs Scheduler
Temporary Opportunity via BRC

Job Title:
Repairs Scheduler

Location:
Devon

Sector:
Local Authority

Type:
Temporary Contract 6 Months +

Rate:
£16.32 per hour (PAYE including holiday)

Hours: 37 per week Monday - Friday
BRC are working with a Local Authority in Devon who are looking to recruit a temporary Repairs Scheduler to support their property services teams, working closely with customers reporting and logging repairs as raised by tenants

  • As part of the Property delivery team you will be working in a fastpaced role, responsible for planning and scheduling repairs and logging all works raised by tenants and closing once completed
  • Provide a high quality customer service, working with customers and stakeholders to manage repair requests and work closely with the Property Delivery Managers
  • Utilising your problem solving skills, you will be managing the responsive repairs cases and operative's diaries, ensuring their works are scheduled to be actioned
  • Allocate appropriate appointment slots to ensure all work is completed within target
  • Monitor the progress of appointments and liaise with operatives to ensure appointments slots are kept
  • Liaise with colleagues in other departments and utilise decision making skills to ensure customers are receiving the best service possible
  • Communicate with the Property Delivery Manager about matters of work quality, compliance, timeliness or any issues concerning the operative
  • Act as a point of contact for colleagues and team members, giving guidance and signposting appropriately
  • Update computerised systems and ensuring all works and information is logged correctly
  • Strong administration, organisation and decision making skills
  • Knowledge of using computer systems including Outlook and DRS systems
  • Customer service experience

Job Types:
Full-time, Temporary contract

Contract length: 6 months

Pay:
£16.32 per hour

Expected hours: 37 per week

Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID:

BRCBJ