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Key Account Manager

3 months ago

WaltononThames, Surrey, United Kingdom Metsä Group Full time

Metsä Tissue creates a cleaner every day. We are one of the leading tissue paper suppliers in Europe to households and professionals and one of the leading greaseproof paper suppliers globally.

Our brands are Lambi, Serla, Mola, Tento, Katrin and SAGA. With production units in five countries, we employ around 2,450 people. We promote a culture of diversity, equality and inclusion. In 2022, our sales totalled EUR 1,2 billion. Metsä Tissue is part of Metsä Group.

We welcome people from diverse backgrounds and different stages of life. Metsä has space and opportunities for many kinds of talent, regardless of age, gender, ethnic background, sexual orientation, disability or other characteristics – Metsä is for all. Read more: .

This recruitment is carried out anonymously

Metsä Group leads the way in the bioeconomy. We invest in growth, developing bioproducts and a fossil free future. The raw material for our products is renewable wood from sustainably managed northern forests. We focus on the growth sectors of the forest industry: wood supply and forest services, wood products, pulp, fresh fibre paperboards, and tissue and greaseproof papers.

Metsä Group's annual sales is approximately EUR 6 billion, and we have around 9,500 employees in 30 countries. Our international Group has its roots in the Finnish forest: our parent company is Metsäliitto Cooperative owned by nearly 100,000 forest owners.

Metsä Tissue creates a cleaner every day. We are one of the leading tissue paper suppliers in Europe to households and professionals and one of the leading greaseproof paper suppliers globally. Our brands are Lambi, Serla, Mola, Tento, Katrin and SAGA. With production units in five countries, we employ around 2,500 people. In 2021, our sales totalled EUR 0,9 billion. Metsä Tissue is part of Metsä Group, a forerunner in sustainable bioeconomy.

We are looking for a

KEY ACCOUNT MANAGER

To join our our Metsa Tissue team in Walton on Thames.

What do you get to do?

Dr ive, lead and develop sales to achieve set targets by developing and managing the customer relationships by understanding their key needs and requirements.

Main duties and responsibilities

  • Support of existing wholesalers and end-consumers in the sales area
  • Analyze markets and identify trends
  • Develop and implement Sales in line with general Sales targets and plans
  • Maintain CRM with focus on long-term partnerships, especially with winning customers
  • Aquisition of new customers, who correspond to the BU-market-plan
  • Pricing in the defined frame
  • Placing of new products in the market
  • Reaching and putting into action the orders
  • Market-/ competition observation
  • Examination and qualification of customer demands
  • Place innovations, as e.g. new products
  • Communicate Customer ́s demand and feedback
  • Support of the complaint processing
  • Participation in sales-events and fairs

What are we looking for?

  • A minimum of 2 years of market and sales experience in the FMCG industry
  • Good English language, written and spoken
  • Ability to analyze complex markets and develop selling opportunities
  • Active listening and able to ask the right questions
  • Ability to adapt to all our customers accordingly
  • Ability to showcase the benefits when demonstrating products or services
  • Great negotiation skills and the ability to finalize negotiations quickly
  • Able to communicate effectively and drive teamwork
  • Solution selling and Innovative
  • Good MS-Office and ideally SAP knowledge
  • Reliable with high integrity
  • Well organized
  • Flexible , dynamic and result oriented
  • Analytical

We offer you a great opportunity to take part in developing the future of the forest industry. If you believe in renewal and want to promote the increased use of fossil-free materials, you're coming to the right place.

Can you imagine yourself having a career at Metsä? Want to hear more? Call Nadine Baldwin for more information on

What happens next?

Submit your application using the link "Apply". Do it as soon as possible, as we will start processing the applications already during the application period. Good luck, we hope to hear from you soon

Anonymous recruitment - how it works

This recruitment is carried out anonymously. Therefore, the following information will be hidden from the recruiters until the interview stage: name, date of birth, contact details, gender, mother tongue, dates of education and name of the educational institution. Attachments (CVs) are also hidden. HR recruiters have access to the applicants' contact details at the stage when they start inviting applicants for interviews.

Our recruiting system will guide you through the application process. You will be asked for personal data, but all the above mentioned information is hidden from the recruiters until the interview stage.

The application form includes questions to help you to present your skills and experience anonymously. Please reply to all questions to make your competences and skills visible. You can attach a CV to your application, but it is hidden at the initial stage of the recruitment process. If you are invited for an interview, recruiters will have access to your CV to support the interview.

Metsä Group is leading the way in advancing the bioeconomy. We invest in growth, bioproduct development and a fossil free future. The raw material for our products is renewable wood from sustainably managed northern forests. We focus on the growth sectors of the forest industry: wood supply and forest services, wood products, pulp, fresh fibre paperboards, as well as tissue and greaseproof papers.

Metsä Group's annual sales amount to approximately EUR 7 billion, and we have around 9,500 employees in around 30 countries. We promote a culture of diversity, equality and inclusion. Our international Group has its roots in the Finnish forests: our parent company is Metsäliitto Cooperative which is owned by over 90,000 forest owners.

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