Team Leader

1 week ago


Liverpool, Liverpool, United Kingdom Keoghs Full time

Job Title:
Litigation Team Leader (Motor Claims)nCompany: KeoghsnLocation: LiverpoolnSalary: Competitive, based on experience

About Us:
Keoghs, a Davies Business is a leading, defendant motor claims firm specializing in all things Personal Injury. We pride ourselves on delivering exceptional service to our clients and achieving successful outcomes for our customers.

As we continue to grow, we are seeking a dynamic and experienced Team Leader to lead our Litigated Motor team in Liverpool.


Role Overview:
As the Team Leader, you will manage a team of individuals handling litigated motor claims. You will be responsible for ensuring high performance within the team, overseeing technical aspects of claims, and driving efficiency. This role offers a great opportunity to make a significant impact and contribute to the success of our firm.

Key Responsibilities:

Team Management:


Lead and motivate a team of individuals at varying levelsnMonitor performance, provide feedback, and support professional development.nHold team meetingsn121 performance reviewsnFoster a positive and collaborative work environment.


Technical:


Plan & distribute workload - the team handles litigated RTA cases, small and fast tracknProvide technical support and guidance to team members in order to assist them in reaching their full potentialnEnsure compliance with legal procedures and best practices.nStay up-to-date with legal developments related to motor claims.nProvide guidance on complex cases and legal strategies.nReview files handled by team members to maintain quality standards.


Client Service:
nProvide client briefs / updatesnManage client financesnAct as first point of contact for client complaints

Qualifications and Experience:


knowledge of all stages of the litigated motor claims handling processnorientated with a desire to help others as well as an ability to manage performance where requiredndeveloped knowledge of processes, systems and proceduresnanalytical and problem solving skillsnorganisation and communication skillsnto initiate and maintain business relationshipsncommercial awareness in understanding the market and industrynin MS Office (word and excel in particular) and experience of using a Case Management system.


Benefits:
Salary discussed & disclosed on application, hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Death In Service – after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan*, Gym Flex

Application Process:
Interested candidates should make their application as soon as possible. A member of the recruitment team will be in touch to discuss further if you hit the required benchmark.
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