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Customer Service Advisor

3 months ago

Belper, Derbyshire, United Kingdom Brook Street Full time

Customer Service Advisor

We are really excited to be representing a fantastic client who are offering exceptional benefits They have also just renovated their building offering a beautiful, modern worktable

Salary £23,066 + up to £1500 bonus + uplifts

BENEFITS:

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Subsidised private healthcare
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Flu vaccinations
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Bike to work scheme
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Free on-site parking
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Subsidised restaurant
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Extensive training for all employees
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International development programmes.

Day to Day Duties:

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Using your customer service skills, you will provide an effortless customer journey and experience through a variety of communication channels
:

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You will gain an understanding of each customer's situation, spotting potential opportunities to deliver excellent customer service
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Ensure all telephone calls are answered within our service level agreement, booking engineer visits utilising the Salesforce platform.

About You:

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You have a passion for delivering excellent customer service to customers
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You are highly approachable with good interpersonal and communication skills
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- ** You have a positive outlook, the determination to succeed and are flexible to learning new skills to support the needs of the business.