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Spanish Speaking Travel Operations Executive
3 months ago
Ref: 724IT1
COMPANY PROFILE
Our client is a well-established International Tour Operator
RESPONSIBILITIES
Spanish Speaking Travel Operations Executive
Salary:
Up to £32,000 DOE + Benefits
Location:
Edinburgh, Scotland
Ref: 724IT1
Main Duties:
Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
The Role:
- Provide a high level Customer Service to French speaking customers
- Handle inbound communications and respond accordingly
- Respond and deal to all queries in a timely and efficient manner
- Work with internal departments to ensure the business is run efficiently
- Continuously gain knowledge of holiday group requirements and offers
- Ability to negotiate supplier rates and always buy at the best possible price
- Attend familiarisation trips, trade fairs and meetings as directed.
CANDIDATE'S PROFILE
-
Fluent in Spanish is essential (written and spoken):
Experience with a tour operator or similar service provider such as hotel receptions/sales, booking agency or similar:- Excellent knowledge of Scotland as a destination and its tourism products
- Positive, Problem solver, confident and dynamic personality
- Required to work every other weekend as part of the rota
- Good team player / Excellent communication skills
- Excellent attention to detail / IT literate
SALARY
Up to £32,000 DOE + Benefits
Keywords
Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Villa, Chalet, Hotels, Flight, Airlines, Hospitality, Host, Travel assistant, Hotel receptionist, Travel agent, Holiday booking, Travel Specialist, Italian Speaker, Senior Tour Operations, inbound travel groups, Glasgow
APPLY NOW
STATUS
Live
SALARY
Up to £32,000
REFERENCE
724IT1
LOCATION
Edinburgh
