Customer Services Coordinator

1 week ago


East Grinstead, West Sussex, United Kingdom Huntress Full time
£25,000 (dependant on experience)

East Grinstead - 100% office based

Permanent - full time

Would you like to be part of an international renowned, award-winning business?

Do you love delivering effective customer service?

This could be the role for you

The role:
This is a pivotal, hands-one role that will see you providing administrative and customer service support, liaising with Directors, customers, and suppliers on a daily basis

Key duties will include:

  • Managing the customer journey from initial enquiry through to completion, ensuring outstanding customer service is delivered throughout
  • Taking payments for services and products
  • Ensuring all correspondence receives prompt attention and is maintained accurately
  • Assisting with customer quotations, billings and liaising with the finance department

Key skills required:

  • Confident communication skills
  • Strong organisational skills
  • Excellent team player
  • High attention to detail

Hours:


This is a 37.5 hour week, with shifts between 8.00am - 6.00pm, and there is a later shift of 11.30am - 7.30pm on a Thursday.

Whilst this role is primarily based at their main East Grinstead based office, there will the odd requirement to cover at two of their other sites in Surrey/London to cover sickness and annual leave.

Due to location, it is essential that you have access to your own transport.

Benefits:


In addition to a fantastic working environment, you will also be entitled to a benefits package including 22 days holiday plus Bank Holidays, private healthcare, pension scheme and free parking.

What next?


Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

Date
22/11/2023

Job Ref.

JN

Kathryn Sanders
Principal Consultant - Permanent

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