Caretaker

2 weeks ago

London, Greater London, United Kingdom Student Roost Full time
Hours: 37.5 hours per week

Salary:
£23,302.50 per annum

The City:
Walthamstow, London. Genuinely one of the coolest boroughs to live and work in London.

We have everything a student could need; easy and quick transport links to central London and its universities, craft breweries with street food and events on each week, specialty coffee shops and micro bakeries, indoor and outdoor markets including Europe's longest market on our high street and a 211-hectare urban nature reserve right on our doorstep.


London houses over 400,000 students each year and Mannequin House is that home away from home with amazing service 24/7 from our team.


The Site:

We are a flexible team of nine, which consists of a Senior Operations Manager, Assistant Operations Manager, three Customer Service Advisors, two Housekeepers, and two Maintenance operatives.

Mannequin House is staffed 24 hours a day, 7 days a week, 365 days a year by our friendly and approachable team.

We work shifts covering the hours of 8am to 8pm and then handover each evening to a security guard.

The Vibe:

Were an efficient team which allows for a relaxing atmosphere, we take the time to get to know residents through our friendly and open reception area and by hosting events across the month.

Were a unique building that covers over 35 London Universities. With 80% of our residents being from abroad, we put a lot of focus on resident wellbeing and ensure everyone enjoys their time with usits usually their first impression of London

Are you someone who prides themselves on ensuring an environment is the best it can possibly be? You may be the person to level up our properties with some


TLC:
tender loving caretaking.

Our caretakers are just that:

individuals who take care of our buildings, providing not only safe spaces for our residents and team members but also going over and above to keep our buildings well-maintained and an aesthetic dream.


As a caretaker at Student Roost, you are involved in all aspects of building maintenance, from carrying out small repairs to escorting third-party contractors to any issues within your building.

You will also take the lead on compliance checks with your keen eye for detail and precise reporting skills. And just as you care for our buildings and the people within them, well take care of you.

_We are Student Roost._

_Its more than a room. Its more than a job._

The you part
Think youre the right fit for this role? We hope so too.

Youll be someone we can count on to:

OWN

  • You will be the engine room of the property, working alongside the team and responding to urgent maintenance issues with confidence. Even if you cannot fix the problem, you can report it swiftly.
  • Every student is different and so are the teams that work in our properties. Dont leave your personality at the door and please bring your whole self to work its this you we want to see every day.

DO

  • Adopt a consistent and unrelenting approach to ensuring that your property is safe, through accurate and detailed compliance checks and swift reporting of noncompliance.
  • Have a keen eye for anything that needs repairing or replacing, from painting to putting up shelves, unblocking drains to stopping leaks.
  • Develop a keen understanding of planned preventative maintenance at your property and become your sites goto for PPM queries.
  • Youll be happy to get your hands dirty by managing your propertys bin store area and taking the lead to ensure contaminated waste is correctly disposed of.

LEARN

  • Get off to the Best Start Ever and learn the Student Roost way of doing things. We never walk past a problem and you will take pride in the daytoday maintenance of the property, with a strong focus on customer service, attention to detail and a respectful approach that comes with working in someones home.
  • Understand that safety and welfare are never overlooked so you must be able to use all equipment safely and efficiently, as well as escort, monitor and assist the quality of work of contracted landscapers and specialist engineers attending site
  • Be your buildings maintenance expert, learning the quirks that make your site unique and the areas of your property that require additional care.

COLLABORATE

  • Work closely with the site manager and assistant manager to ensure any maintenance issues that require a thirdparty contractor are raised and reported and that planned preventative maintenance is carried out in line with the appropriate timescales.
  • Our value _Be Bold, Be Heard_ instils an open culture where we want to hear new ideas and how we can implement solutio

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