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Head of Operations Excellence

3 months ago

Aylesbury, Buckinghamshire, United Kingdom Pangaea Laboratories Full time
With a presence in over 17 countries, Medik8 is an established leader in the science-backed skincare space. Our goal is to continue to scale the business through international market expansion, multi-channel distribution and product innovation.


As Head of Operations Excellence, you will be the right hand person to our Chief Operating Officer, who runs our Manufacturing, Supply Chain & Logistics operation.

Your remit will be to ensure that strategic projects and core activities are delivered on time in full to ensure our operations are as smooth and effective as possible and delivering towards the 3 year strategic value plan.

Reporting into this role will be Project Management, Facilities, Health & Safety and Engineering & Maintenance teams.


Our internal teams work collaboratively so we're looking for a team player who is results-oriented, deadline-driven and is eager to seek out innovative ways for Medik8 to succeed.

If you are an individual who wants to make an impact and who enjoys working in an agile, collaborative environment, Medik8 is where you want to be

Your role in detail:

  • Key member of the Operations Leadership Team
  • Manage 3 direct reports directly (H&S, Engineering, Projects)
  • Lead core strategic projects within the operations department
  • Lead for Lean Manufacturing & continuous Improvement culture across site
  • Manage the team responsible for the core operations of the manufacturing & logistics site, including building development & capability building plans to prepare for 3 year strategic growth plan
  • Support cross functional teams on their project milestone delivery
  • Flag & mitigate risks to the Chief Operations Officers
  • Work closely with the Head of IBP & Continuous Business Improvement to ensure one end to end business delivery plan
  • Develop and nurture supplier relationships
  • Maintain quantifiable measures for tracking actual performance against plan, implementing corrective actions where required

We would really like to hear from you, if you have.

  • Proven experience in similar roles in a high growth environment. Previous Head of/Operations Managers, Senior Project Managers, Project Engineers may be a good fit.
  • Experience in the health & beauty/cosmetics /FMCG industry beneficial
  • Experience working in and leading for a Lean Manufacturing environment
  • Strong project management skills, looking after large projects across a manufacturing & logistics environment
  • Strong skills in holding cross functional teams accountable for delivery
  • Understanding of change management techniques to ensure behaviour changes associated with projects embedded long term
  • Has an understanding of the role operations plays in the P&L and ability to spot opportunities & optimise against them
  • Exceptional leadership skills with a demonstrated ability to lead, motivate & develop a team
  • Ability to adapt to changing market conditions and business requirements
  • Effective problemsolver with strong analytical skills
  • Strong project management, planning and organisational skills
  • Takes personal ownership and responsibility to make things happen

About us


Medik8 is an established leader in the skincare arena, utilising our iconic CSA Philosophy to develop professional anti-aging solutions that ensure Beautiful Skin For Life.

After seeing incredible growth over the last few years, we became PE backed in 2021.

This investment will allow us to expand even faster, to innovate the future and to take on the world with our award-winning products in all the categories.


Culture & Benefits
Medik8 We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It's just who we are

  • Some of the perks of being part of the Medik8 team include:
  • 25 days holiday + bank holidays
  • Flexible & Hybrid working
  • Private Medical Insurance + Mental Health support
  • Employee Assistance Program (EAP)
  • Annual Performance Bonus
  • Long Service Awards
  • 75% discount + Annual Product Allowance
  • Flexible Career opportunities
  • Upskilling support + regular Lunch & Learns
  • 2 Volunteering days per year
  • Matched Charitable Giving Scheme

Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on Linkedin, Glassdoor & Instagram.

Medik8 is a brand owned by Pangaea Laboratories.

  • At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included,