Inquiry Team Administrator

2 weeks ago

London, Greater London, United Kingdom Post Office Ltd Full time

Summary:

Grade:
POL PO Admin

Contract Type:
FTC 9 months

Location:
London

Reporting to:
Inquiry Operations Director

Division:
Legal, Compliance & Governance

Closing Date: 9th June 2023

The Purpose of the Role:

  • To provide administration support to the Post Office Limited Inquiry Team and Historical Matters Legal Team
  • To work closely with Historical Matters (HM) Executive Coordinator to accomplish daily tasks, and handle a wide range of activities, including managing daily enquiries from Post Office internal stakeholders
  • To conduct the administration in relation to business as usual activities in the Inquiry team
  • To work as part of the Inquiry Team to support Post Office Ltd and its current and former Postmasters, following the conclusion of the Group Litigation Order and associated judgement.

Principal Accountabilities:

  • Liaise with the People Support Team to ensure new starters are welcomed into the team
  • General support using / approving our internal HR Database SuccessFactors for all HR / People related tasks and queries, including sick leave
  • Ensure line management is correct in Success Factors for Inquiry Team and HMU Legal Team
  • Monitor holiday / non working day trackers
  • Monitor training requirements in Success Factors and follow up with the team where required

Qualifications, Experience & Skills:

  • Previous experience working in an administrative role
  • Proficient in Microsoft Office
  • Ability to prioritise own workload
  • Able to adapt to different ways of working and different personalities

About Post Office:


The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years.

As one of the country's most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously.

We're the UK's largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK's banks and building societies put together.


We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs.

That's why we have a range of over 170 products and services, from personal financial services like banking, insurance, payments and travel money, to telecoms and, of course, mails.

And we're improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. We're here, in person, for the people who rely on us.

Our Ways of Working underpin everything we do, they are the "How" of our business strategy. They differentiate our business and aim to inspire great behaviours and align our colleagues around specific actions in order to be the organisation we want to be, and achieve our business goals.

By living the Ways of Working each day, you will help make that vision a reality and enable our cultural transformation

In short
:
Working in partnership, as
one team, we
deliver amazing results

**The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria for the job.

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