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Onsite AV Technical Lead - London
We are currently seeking an AV Technical Lead to join our clients team in London. If you are a tech-savvy individual with a strong affinity for gaming and a passion for audio visual excellence, this position in this fun, friendly and innovative office could be the perfect fit for you.
The Role:
- Conduct quality assurance for a variety of integrated audiovisual and video conferencing technologies.
- Carry out quality checks on installations, identify and resolve issues in collaboration with the AV integration team and project manager.
- Independently troubleshoot and resolve problems using site documentation and industry standards.
- Update system schematics, create operation and maintenance documentation, and maintain technical documents for future reference.
- Responsible for diagnosing faults and providing technical solutions during daily system certification, escalating to third parties if needed.
- Utilise software control systems to identify programming issues, primarily on the Qsys platform.
- Provide ongoing technical support, guidance to support team members, and communicate effectively with peers, management, and customers.
- Assist in remote technology deployment, offering expertise to local support staff.
- Occasional travel for remote site installations and updates.
- Share feedback with the systems design team on products, designs, and project insights.
The Person:
- Proficient with AV solutions built on todays top professional technology platforms including Zoom, Poly, QSC Q-sys, Crestron, etc.
- Experience with AV technology including AVoIP, Audio DSP, and Control Systems
- Ability to troubleshoot and resolve tickets
- Perform system wide testing, maintenance, and troubleshooting as required
- Attention to detail with the ability to create well-written documentation and update stakeholders as needed
- Read and interpret floor plans, architectural drawings, and AV schematics
- 5+ years hands on AV technician experience
- Experience with Installation and terminate low voltage cabling (Cat6, Coax, Fiber etc.)
- Able to work both independently and within a team
- Proficient using Microsoft Office applications and G-Suite
- Knowledge of live hybrid events workflows is a plus.
- Experience managing/operating zoom call with remote presenters using DANTE audio and Black Magic/Streamdeck for video switching PTZ cams
