Metering & Settlement Executive X 2

2 weeks ago

Ipswich, Suffolk, United Kingdom SmartestEnergy Full time
You will deliver a first-class Metering & Settlement Service to SELs Internal and External Customers.

You will support the metering & settlement requirements of the business driven by the existing and future customer base, handling installation and maintenance metering requests for Advanced, Smart Meter and Half Hourly meters as required

How will I spend my time in this role?

  • Support the execution of all metering & settlement operational processes, ensuring all stakeholder needs are addressed whilst adhering to appropriate regulations and governance;
  • Provide best practice expertise to the metering fault resolution process whilst maintaining focus on the customer experience and impacts to SELs Settlement performance;
  • Install, commission and maintain Smart Meter Devices in line with the needs of the business and the smart energy code;
  • Support and/or take ownership of customers metering projects, working closely with customers and third parties to ensure the metering upgrades and rollouts are completed within the required specifications & timescales;
  • Proactively work and clear all designated Metering and Settlement related Dataflows and Worklists within agree KPI's;
  • Support data analysis to identify trends or anomalies and their root causes;
  • Suggest remedial actions or perform data cleanse as agreed with stakeholders;
  • Maintain effective network with internal teams, industry stakeholders and customers whilst building relationships and ensuring work in completed within agreed SLA's;
  • Support customer, internal and regulatory metering reporting as and when required.

What skills/experience do I need to be successful?

  • You will need to be driven to support robust Metering & Settlement processes with an underlying principle of delivering a high level of customer satisfaction;
  • Working as part of a team to delivery against targets;
  • Excellent communication skills across all forms of technology;
  • Knowledge of the UK Energy Industry.

What else do we offer?

  • The opportunity to work from anywhere in the world for up to 30 days a year;
  • A genuine commitment to smarter working we recognise your work/life balance matters;
  • Paid time off to volunteer in your community;
  • Excellent benefits package including private medical insurance/dental cover and 10% noncontributory pension from month three;
Check out all our benefits here

What does hybrid working mean to us?


Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week.

Some occasional travel to our other offices may be required.

What happens next?
Once we receive your CV it will be reviewed by a human
- no bots here


If you need any support you can see who to contact in our Recruitment Team on the advert - any questions please just let us know
.



Get to know us better....
The future of energy is digitised, decarbonised and localised.

At Smartest Energy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.

Formed in 2001, we're an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. We have three offices in the UK, one in the US and another in Australia.

Further expansion is planned for 2024 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.

When you join our Team, you will have the opportunity to contribute and make an impact every single day.

Diversity
Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.


We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate.

We view diversity as one of the key enablers that helps our business to grow.

Check out all our current open positions

Our privacy policy is here

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