Call Centre Assistant

1 week ago


Newport, Newport, United Kingdom Specsavers Full time

Call Centre Admin Assistant

Store:
Specsavers Newport, Isle of Wight


Hours:
Full Time - to include Saturday working


Up to £10.62 per hour starting salary

Benefits:
Discretionary bonus, Specsavers Perks, Health and Wellbeing Scheme, in store discounts


_ Previous Admin or Call Centre experience required_
At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer's journey.


We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.


Joining our team, you'll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.


  • Answering all telephone calls in a prompt, clear and friendly manner
  • Transferring calls efficiently
  • Responding to customer enquiries
  • Ensuring customer details are captured accurately when booking appointments
  • Dispensing over the phone
  • Triaging patients with eye & health concerns


Join our team and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers.

We'll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click
Apply as this vacancy will close once we have filled all available places.

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