Service Relationship Manager

7 days ago


London, Greater London, United Kingdom BPL Business Media Ltd Full time

We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day.

We also provide communication services to its customers including Sky WiFI and Sky Ethernet.

Our heartland is the licensed trade – pubs, bars and hotels – but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few.

With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. Ensuring the best connectivity experience is achieved through a creative & action-orientated attitude to implement and manage support strategies and operational processes for new and existing services to include partner on-boarding, incident management

Establishing and maintaining strong client relationships internally and externally through collaboration & inclusiveness, using the power of diverse teams & individuals working together to deliver outstanding performance.

Creating, developing and delivering new assurance frameworks for Business Comms product suites aligning the service & support functions with customer service excellence
Represent the Business Comms service & support teams at customer pre-sales workshops, providing an overview of our assurance capabilities and ensuring potential customers are in no doubt of Sky's robust and high performing assurance framework
Support the Business Comms commercial team in partner growth and retention strategies as a key member of the bid team, providing support for re-contracts, tenders and RFP's; building the appropriate service & assurance frameworks
Deputise for Head of Department, Group Service & Ops Manager, Provisioning & Deployment Ops Manager or Service & Ops Manager
An experienced Operational manager with a track record of managing Customer Relationship Managers
Experience of case managing complex customer queries/complaints

Job Position Type:
Full-time
Discounted mobile and broadband

  • London, Greater London, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Regional Relationship Manager (south west) to join our team. The role is home based with regional travel across the South West and infrequent national travel. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £33,569 per annum.About the...


  • London, Greater London, United Kingdom Eames Consulting Full time

    Service Relationship Manager - London / HybridI am currently working with a Financial services company who are looking for a Service Relationship Manager to join their team on a permanent basis.Essential skills and qualifications: Being an end user champion for their servicesApplications perspective:whether it be O365, core business apps, HR tools or any...


  • London, Greater London, United Kingdom Global Enterprise Partners Full time

    Global Enterprise Partners is currently looking for an experienced IT Relationship Manager with experience in FMCG/CPG Industry. This role supports all Digital Services related activities (Strategy, Technology, Share Services, Financials) for a defined geography. The role works collaboratively with the global Digital Services organisation establishing the...


  • London, Greater London, United Kingdom Moody's Investors Service Full time

    At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. Client facing individual contributor role responsible for maintaining and extending existing customer relationships for Structured Finance. Within this role, the candidate will work autonomously with moderate supervision by the Head of Relationship Management for...


  • London, Greater London, United Kingdom Moody's Investors Service Full time

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at Lead the full lifecycle sales...

  • Crisis Management

    7 days ago


    London, Greater London, United Kingdom Defence Relationship Management Full time

    Applications are invited for a Full-Time Assistant Director Communications at Defence Relationship Management (DRM) and the Council of Reserve Forces' & Cadets' Association (CRFCA). The post is based in Holderness House, London EC2A 4EY. This is an exciting time to be joining the Communications team at Defence Relationship Management (DRM). Reporting to the...


  • London, Greater London, United Kingdom PB Recruitment Consultants Ltd Full time

    A market leading, award winning and highly successful, multi-office Bridging and Commercial Finance based in London, currently requires a Relationship Manager, due to the company's success and expansion. a superb and exciting career opportunity, with a great, friendly team in a very modern working environment.**A competitive package is being offered,...


  • London, Greater London, United Kingdom Language Recruitment Services Limited Full time

    Relationship Manager - Private Banking - Arabic Speaking Relationship Manager - Private Banking - Arabic Speaking Job Ref: SM0310727 Join our prestigious banking client in Central London as a Relationship Manager , where you'll play a crucial role in maintaining and expanding a portfolio of High Net Worth and VIP clients. Role Overview: As a...


  • London, Greater London, United Kingdom Ingeus Full time

    Relationship ManagerLocation: HaringeySalary: £28,425Ingeus are currently looking for a Relationship Manager to establish, grow and maximise employer relationships and ensure that suitable vacancies are sourced for and are filled by Ingeus participants across the region or contract area.As our Relationship Manager, you will manage and establish employer...


  • London, Greater London, United Kingdom KFS Recruitment Full time

    Relationship ManagerBridging FinanceLondonKFS Recruitment are very pleased to be working with a key client of ours, on their search for a Relationship Manager to join the growing business.You will ultimately be responsible for making sure clients feel valued with the best service and support. you will work closely with the Loan Management team to develop new...


  • London, Greater London, United Kingdom Coalition Greenwich (a division of CRISIL) Full time

    Relationship Manager - Global market products Coalition Greenwich, founded in 1972, is a leading provider of global market intelligence and advisory services to the financial services industry. We specialize in providing fact-based insights and practical recommendations to improve business results. Our data focuses on the key metrics required for effective...


  • London, Greater London, United Kingdom JJ SEARCH LIMITED Full time

    The Company: Our client is a highly credible boutique Wealth Management company with an entrepreneurial philosophy. This role is based in BERMUDA longer term, with the first 6 months training being in London. This is an exciting opportunity for an ambitious young professional who will spend 6 months training in London before moving to Bermuda full time as a...


  • London, Greater London, United Kingdom AtlasEdge Full time

    The Relationship Manager (RM) is key to AtlasEdge's account management, client retention and revenue generation strategy. The RM will also have proactive responsibilities such as conducting regular Business Reviews with a named set of strategic or large spending accounts and attends events or conferences. To work with each account lead on strategies to...


  • London, Greater London, United Kingdom Tria Full time

    Contract for 6 Months An exciting opportunity has come up for an experienced Relationship Manager to join a well renowned governing body to Manage their digital supplier relationships, strategies and finances. You will be responsible for everything relating to the commercial management of new and existing suppliers, considering quality of service, costs and...


  • London, Greater London, United Kingdom AP Executive Full time

    Senior Relationship Manager - Exciting Opportunity at a Top Swiss Private Bank A prestigious Swiss private bank, renowned for its global private banking and asset management services, is on the lookout for a Senior Relationship Manager to join their team in the UK. This established bank operates through ten booking offices worldwide. We are seeking a...


  • London, Greater London, United Kingdom Bramwith Consulting Full time £64,000

    Supplier Relationship Manager - Global Professional Services FirmAre you ready to join a dynamic global law firm as a Supplier Manager? This exciting opportunity allows for remote work, where you can play a vital role in shaping procurement operations.The firm is searching for a seasoned professional to oversee supplier relationship management (SRM),...


  • London, Greater London, United Kingdom Bramwith Consulting Full time £64,000

    Supplier Relationship Manager - Global Professional Services Firm Location: Remote Join an innovative and fast-paced global law firm as a Supplier Manager, offering a unique chance to work remotely and make a significant impact in their procurement operations. This prominent firm is seeking a highly experienced professional to lead supplier relationship...


  • London, Greater London, United Kingdom Seven Investment Management LLP Full time

    The overall purpose of the role is to work with our clients to ensure that the 7IM platform is fully embedded into the office, processes and systems of an advisory firm to increase the efficiency of their business and hence enable our clients to deliver their desired service and proposition to their customers. Simultaneously the role will work within the...


  • London, Greater London, United Kingdom Nuvei Full time

    Title Relationship ManagerDesired Location UKRemote The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable...


  • London, Greater London, United Kingdom BPP University Full time

    Vacancy details Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship Job Profile Client Services - Client Relationship Title Relationship Manager Contract Type Permanent Job Purpose Here at BPP we pride ourselves on providing the best possible client and learner experience, with our...