Syndicate Operations Associate

2 weeks ago

London, Greater London, United Kingdom The Travelers Companies, Inc. Full time

  • Who Are We?
  • Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
  • Job Category
Operations

  • Target Openings
1

  • What Is the Opportunity?
  • Travelers Syndicate 5000 provide highly specialised insurance solutions for clients throughout the world and in a wide variety of industry sectors.


We are looking for an Syndicate Operations Associate to join our team in London, to help provide a high standard of operational support to our Underwriters and other areas of the business.


You will preferably have some previous Underwriting Operations experience to help you support our Underwriters with their renewal portfolio, collaborate with catastrophe risk modelling and other departments and ensuring administrative tasks are accurately completed.


Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy.

This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees).

This policy may be changed at the Company's discretion.

What Will You Do?


The following key activities form a core part of your role;- Complete Front Sheets in preparation for Risk Entry and preparation of Null Decs in advance of offshore entry.- Assist with the completion of reports for GAAP, RDS, Pre Integrity and Housekeeping, LEMP meetings, BRP meetings.

The report need to adhere to statutory and regulatory internal and external reporting deadlines.- Work towards dummy and actual month end close and aggregate 'Roll Up,' ensuring all signings and aggregate entries are completed.

Any issues should be referred to a manager.- Responsible for ECOPY and external inbox management and triage.- Support the delivery of training to the Offshore team and support the completion of any updates required for the Standard Operating Procedures.- Respond to queries from offshore operations in a timely fashion.- Produce Debit and Credit Notes, Schedules and Insurance Documents.- Process endorsements in Underwriting System and Aggregate management System.- You will need to achieve or exceed agreed timeliness and accuracy service level agreements within the Syndicate as outlined within the European Operation's Service Agreement document.

Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about.

Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work.


To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments.- Preferably you will have previous experience in the insurance industry and be studying towards your Certificate CII.- You are detail focused and able to maintain a high degree of accuracy in your work. You will likely be highly motivated and can work independently but are also comfortable working in a team environment.- You should have a good degree of numeracy to be able to understand and work with numbers.

What is a Must Have?- You will have been educated to GCSE level standard or equivalent.

What Is in It for You?

  • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
  • Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%.
  • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
  • Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of you

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