Member Services Adviser

1 week ago


Stevenage, Hertfordshire, United Kingdom The Wine Society Full time
Our Member Services department consists of 51 advisors. The role is based at our head office premises in Stevenage and is 100% office based.

Member satisfaction is a key performance measure of the department; therefore you will be a part of the team delivering exceptional service.


Member Services Advisers will be responsible for providing a first-class service to our members and potential new members via member's channel of choice, offering a first point of contact resolution and ensuring high levels of satisfaction are achieved consistently.



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