Lead Installer

Position Title:
Lead Installer (Residential/Light Commercial)

Reports To:
Field Supervisor or General Manager

Status :
Full-time, Regular position
Installation
Location Address : 707 Nursery Rd, Linthicum Heights, MD 21090
Why You Should Join the Service Experts Team?
We provide our employees with the training, support and an opportunity for unlimited professional growth. Service Experts Company Perks and Benefits for YOU
~ Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
~ Generous PTO provided
~20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
~Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
We provided wellness program options for free employee medical
Company-provided smart phone , tablet , uniform plan , and tool replacement program
We'll make you better at what you do with our internal Training Academy
Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
Company-paid employee Life Insurance with options for YOU and your Family
Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
Legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in

HVAC:
Service Experts Heating, Air Conditioning, & Plumbing
Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories.

Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning.

Works under the direction of the Field Supervisor or General Manager.
Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer's home

Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications.

Performs start-ups on air conditioning and heating systems and other components
Responsible for delivery and removal of equipment needed to complete the installation work
Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for

• Completes all paperwork in a neat, accurate, thorough, and timely manner. Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional image

Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed.

Assists the Field Supervisor or General Manager with site supervision, planning, and estimating
Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction
Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
High school diploma or GED with additional training and 5 plus years' experience in HVAC technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories
Proficient in the layout and installation requirements of duct work and duct fittings
Advanced mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various installation projects
Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver's license with acceptable driving record
Available to work flexible hours and on-call shifts as needed

Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units.

Ability to work in a variety of environmental conditions, including but not limited to the following:
hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas

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