Front of House Events Team Member
2 weeks ago
We are looking for Events Team Members to join our Front of House Team at Gosforth Civic Theatre.
Front of House Event Team Member, reporting to the Front Of House Manager, has the responsibility of delivering excellent customer service to all customers and visitors to Gosforth Civic Theatre in a welcoming, relaxed and safe environment.
Main duties and responsibilities:
Customer Service
- Ensure a welcoming environment for all customers, visitors and service users of Gosforth Civic Theatre.
- Maintain safety and cleanliness.
- Be able to use systems in place to sell tickets for upcoming events and add customers to our mailing list.
- Prepare hot and cold refreshments to the highest standards.
- Liaise with the FOH Manager and Duty Managers to be up to date of product changes and operations.
- Preempt and actively respond to problems that arise and keep management up to date.
- Fulfil all tasks required for the delivery of public, private and corporate events.
- To undertake any other task when requested by a senior member of staff.
Cash Handling
- Be fully proficient in all aspects of transactions for goods including till and pdq machines.
- Ensure strict management of all other cash systems in use for handling petty cash and change.
- Be aware and report of any cash irregularities to management.
Including volunteers with learning disabilities
At Liberdade we work collaboratively with people with learning disabilities, all members of staff must:
- Liaise with the FOH Manager and Duty Managers to involve and support work placements and Liberdade Volunteers into the tasks of working in Gosforth Civic Theatre.
- You must provide when asked the relevant information to assist us to obtain a DBS check for you.
Terms
This is a casual role, with hours available as and when our programme requires.
Hours:
hours per week
Holiday entitlement: 30 days per year plus bank holidays (calculated on a pro-rata basis).
Salary:
In line with National Minimum Wage
Starting:
July 2023
Reports to:
Front of House Manager
Place of Work:
Gosforth Civic Theatre, NE3 3HD
Job title:
Front of House Events Team Member
Closing date: 5pm, Monday 3 July 2023
Immediate start available.
About us
Liberdade (Pronounced li-ber-dar-jie) began in 2003 as an apprenticeship scheme with the aim of enabling 8 people with learning disabilities to set up and run their own physical theatre company.
We wanted to show how running an organisation could offer people with learning disabilities choice, and the opportunity to shape the world in which they live.
We are now a disability arts charity (No: with a strong track record of:- Enabling people with learning disabilities to lead their own organisation
- Running Gosforth Civic Theatre, a 200 seat independent arts venue that brings people together
- delivering best practice arts, and health and wellbeing programmes for SEND learners
- developing partnerships and participating in regional and national network organisations that further our work and enable us to share our practice.
Over the years we continue to refine how and why we work in the way we do, this has led to Liberdade's overarching mission, which is:
To raise everyone's expectations about what people with learning disabilities can achieve.
Liberdade has a soul, it cares for people and pushes them to excel, it always goes above a beyond and doesn't know the meaning of can't.
People with learning disabilities come to Liberdade to work, to train others, to expel old misconceptions but mostly to belong.
We work by using arts and social enterprise as a tool for change, both within our participants and society as a whole.
We use the process of performing and being a member of a company as a mechanism for personal and social development.
Our vision is to create a truly inclusive arts venue that breaks down misconceptions of learning disability and demonstrates that learning disabled individuals are able, skilled and valuable members of society.
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
Salary:
£10.42 per hour
Benefits:
- Company pension
- Discounted or free food
- Flexitime
- Free parking
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Work Location:
In person
Application deadline: 03/07/2023
Expected start date: 03/07/2023
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