Credit Controller

2 weeks ago


Liverpool, Liverpool, United Kingdom Hill Dickinson LLP Full time

Term:

  • Permanent
    Working hours:
  • 09:00 17:00, Monday to Friday
    Department:
  • Credit Control
    Location:
  • Liverpool
    The Firm


Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco and Hong Kong.

With more than 950 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.


Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.


The Department

Job role:
Credit Controller

Hours: 09:00 - 17:00, Monday to Friday (35 hours per week)


As the winner of two Working Families' awards for 'Best UK employer for Flexible Recruitment 2022' and 'Best UK employer for Flexible Working Award 2020', we are happy to consider flexible working opportunities to help you balance your work and home life.


Department:
Finance - Credit Control

Location:
Liverpool

Benefits:

At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.


Here are some examples of what we offer:

  • 25 days' annual leave
  • Birthday privilege day and Christmas shutdown
  • Holiday buy, sell and carryover scheme
  • 2 charity volunteering or pro bono days
  • Flexible, agile and home working
  • BUPA
  • Permanent health insurance
  • Flexible pension scheme
  • Medicash
  • EAP with access to counselling
  • Enhanced family leave policies
  • Access to 10 days fully subsidised emergency or backup care per year
  • Life assurance
  • Annual travel season ticket loan
  • Dress for your day policy
  • Bespoke training and development opportunities
  • Financial contribution towards home working equipment

Role overview

Introduction to the role:

We have an exciting opportunity for a Credit Controller to join the Credit Control team in our Liverpool office.

You will work closely with the wider Finance department and teams from across the firm's three core divisions:
Business Services, Healthcare and Marine.


You will be responsible for managing debt levels on your own set of accounts and work closely with the legal teams to reduce overall debt.

You will also be responsible for carrying out daily/monthly tasks, dealing with incoming queries and maintaining client records.

This role will give you the opportunity to work with large national/international corporate clients and will present different challenges on a day to day basis

Key responsibilities:

  • To manage and maintain debt to an acceptable level within your own portfolio of work
  • Participate in clearing aged debt to achieve Hill Dickinson DSO (Days Sales Outstanding) target
  • Reduce overall debt greater than 12 months
  • Provide an excellent service to our clients (internal and external)
  • Arrange and facilitate regular meetings with Partners and Fee Earners to discuss aged debt
  • To attend and participate in team meetings
  • Visit other UK offices to build and maintain strong relationships with Partners and Fee Earners
  • Utilise automated debt chasing and work through daily tasks
  • Identify areas for improvement and implement changes where necessary
  • Good overall knowledge of taking legal action, making business decisions on whether it is cost effective to sue the client

What we are looking for:

Essential:

  • Demonstrable proven experience in a credit control environment in previous role with knowledge of credit control activities
  • Experience of working in a Law Firm
  • Good analytic and problem solving skills
  • The ability to manage and maintain own portfolio of work
  • Understanding of other finance functions
  • Good negotiation skills
  • Aptitude to deal with people at all levels
  • A calm and professional manner
  • Organised individual with good attention to detail
  • Ability to work well under pressure, multitask and ensure deadlines are met
  • Ability to be assertive when handling difficult situations or people
  • Excellent communication skills both verbal and written
  • Ability to work effectively as part of a team
  • Ability to use initiative, taking a proactive approach to working

Desirable:

  • Experience using Aderant including the collections module
  • Advanced Excel skills
  • Experience dealing with overseas clients and multicurrency invoices

Equality, Diversity and Inclusion


Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.

We understand that
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