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*Monday - Friday
*Holiday Fund
MAIN PURPOSE
Our Vision
- "Everyone is able to live in an affordable and decent home, appropriate to their needs, in a safe and attractive place."_
Our Values
MAKING A DIFFERENCE
FAIRNESS
PASSION
EXPERTISE
Key Responsibilities
All officers will undertake 'scheduled' and unscheduled' tasks daily and maintain a daily logbook of all activities.
Essential Criteria
*information will be taken from both sections
1. (i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level 3) plus at least one year's relevant customer service or general administrative experience
Or
(ii) Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years' relevant customer service or general administrative experience
Or
(iii) Can demonstrate three years' experience in a relevant customer service role or general administrative experience
*Refer to Qualifications Framework for equivalencies
Salary:
£10.98 per hour
Benefits:
Schedule:
Ability to commute/relocate:
County Antrim:
reliably commute or plan to relocate before starting work (required)
Work Location:
In person
Reference ID:
Send over your CV to register you interest
![MPA Recruitment](https://media.trabajo.org/img/noimg.jpg)
Neighbourhood Officer
2 months ago
Antrim, United Kingdom
MPA Recruitment
Full time
*Weekly pay*Monday - Friday
*Holiday Fund
MAIN PURPOSE
To provide a supporting and complementary role to the Patch Manager teams by undertaking an agreed programme of duties tailored to the needs of estates and communities throughout the Area.
Our Vision
- "Everyone is able to live in an affordable and decent home, appropriate to their needs, in a safe and attractive place."_
Our Values
MAKING A DIFFERENCE
- We strive to make people's lives better
- We put our customers first and deliver right first time
- We build strong partnerships and share great ideas
FAIRNESS
- We treat our customers, staff and partners fairly
- We respect diversity
- We work in an open and transparent way
PASSION
- We are professional in all that we do
- We strive for excellence
- We look for new, creative, better ways to do things
EXPERTISE
- We believe in our people
- We are constantly learning and developing
- We provide strong confident leadership
Key Responsibilities
All officers will undertake 'scheduled' and unscheduled' tasks daily and maintain a daily logbook of all activities.
- Estate Management
- Environmental
- Management
Essential Criteria
*information will be taken from both sections
1. (i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level 3) plus at least one year's relevant customer service or general administrative experience
Or
(ii) Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years' relevant customer service or general administrative experience
Or
(iii) Can demonstrate three years' experience in a relevant customer service role or general administrative experience
*Refer to Qualifications Framework for equivalencies
- Applicants must demonstrate (_to be assessed at interview_)
- Ability to actively listen
- Attention to detail and organisational skills
- Knowledge of a service or product
- Ability to work independently and as part of a team
- Customer focus and empathy
- Conflict resolution skills
- Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full including with reasonable travel timeframes.
Salary:
£10.98 per hour
Benefits:
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Antrim,
County Antrim:
reliably commute or plan to relocate before starting work (required)
Work Location:
In person
Reference ID:
Send over your CV to register you interest
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