Branch Manager

2 weeks ago


Chelmsford, Essex, United Kingdom Quest Search and Selection Full time

This market leading fashion retailer is looking for an Area Manager to oversee their stores and operations in Kent / Essex.

The business has a true omnichannel business in the fashion sector.

Your role will be to drive sales performance in the 20-25 stores and concessions across the region and embedding customer service excellence to deliver on your area NPS store

Promoting a customer focus culture to all colleagues which will assist to maximise sales and profit performance.
Plan, monitor and regulate the financial performance of stores, identifying opportunities, remedying issues, and maximising the return from existing resources

Plan store strategies & VM layouts in line with divisional VM strategies and ensure the stores implement the agreed seasonal and promotional plans.

Company procedures, and carry out Risk Assessment of new stores
Leading clear KPIs and assisting Store Managers with the achievement of performance targets whether these are financial or non-financial
Lead the implementation of the omni-channel retail strategy
To ensure that there is good customer satisfaction, including styling and clienteling by covering trends, shopping experience & competitors analysis

Able to build strong relationships with a broad range of stakeholders across the UK, head office and internationally.
Car
Pension
Exceptional staff discount

This is an exciting period for the company who are growing their store portfolio and are part of a bigger group with massive financial banking.



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