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Cpst Care and Support Broker
2 weeks ago
About Us
Are you good at co-ordinating and seeking out information? Have a passion for supporting others? Join us as a Care and Support Broker and a make a difference.
Why not check out ourCombined Placement and Sourcing Team (Adult Services) campaign page for more information.
About The Job Salary**:
£25,409 to £27,852 per annum
Working Pattern:
Full-time (37 hours per week)
Contract Length:
Permanent
Location:
County Hall North (Parkside), Horsham
In this exciting opportunity, you will be at the forefront of supporting our customers to access appropriate and effective care and support services.
As a Care and Support Broker, you will:
- Report directly to the Placement and Sourcing Lead (or Deputy Lead)
- Develop extensive knowledge and specialist skills within customer groups and service types.
- Be adaptable and skilled to support the team to respond to changing demands and pressures.
- Work closely with customers, their families or representatives in planning effective care and support services. You will liaise regularly with other West Sussex County Council (WSCC) services and those from other stakeholders including NHS services and care providers.
- Be passionate about customer service and enabling people with care needs to access the right support.
- Support equality and diversity and respect anyone working for or in contact with WSCC.
Care and Support Broker roles are mainly office based with occasional travel and work during standard office working hours on weekdays between 9am and 5pm.
You may have a background in health or social care already or you might have really good transferable skills from other sectors.
All West Sussex County Council (WSCC) employees have a WSCC location as their contractual work location, however we do operate a 'Smarter working' approach, this is something that you agree locally with your manager, for what works best for you, your role and your team.
Experience and Skills Key Skills**:
- Able to support the planning and arranging of customer focused and strengths based services for people with care and support needs.
- Able to accurately relay information to service providers and health and social
- Able to organise / prioritise work, work independently, and work under
- Able to interpret intelligence received to determine risks and communicate
- Excellent written, verbal, influencing and negotiation skills.
- Sound and accurate IT and keyboard skills.
Qualifications and/or experience:
- GCSE English and Maths, or equivalent qualification or experience operating
- Good uptodate working knowledge of legislations and organisational policies
Discharge Guidance 2020, Mental Health Act etc.
- Experience of monitoring data and information including financial material
- Good understanding of office systems and practices related to carrying out a
- Experience of influencing and negotiating with individuals, stakeholders and
Rewards and Benefits
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our
Rewards and Benefits page.
Further Information
The reference number for this role is
CAFHE04469.
Note for Recruitment Agencies:
We prefer to hire people directly, but we do have a supplier list for when we need a helping hand.
We'll be in touch directly if we need youJob Reference:
CAFHE04469
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