Cpst Care and Support Broker

2 weeks ago


Horsham, West Sussex, United Kingdom WSCC Full time

About Us

Are you good at co-ordinating and seeking out information? Have a passion for supporting others? Join us as a Care and Support Broker and a make a difference.

Why not check out our
Combined Placement and Sourcing Team (Adult Services) campaign page for more information.

About The Job Salary**:
£25,409 to £27,852 per annum

Working Pattern:
Full-time (37 hours per week)

Contract Length:
Permanent

Location:
County Hall North (Parkside), Horsham


In this exciting opportunity, you will be at the forefront of supporting our customers to access appropriate and effective care and support services.


As a Care and Support Broker, you will:

  • Report directly to the Placement and Sourcing Lead (or Deputy Lead)
- deliver care planning, sourcing, and purchasing functions for people requiring care and support who may be discharged from hospital, or those with longer term care needs.

  • Develop extensive knowledge and specialist skills within customer groups and service types.
  • Be adaptable and skilled to support the team to respond to changing demands and pressures.
  • Work closely with customers, their families or representatives in planning effective care and support services. You will liaise regularly with other West Sussex County Council (WSCC) services and those from other stakeholders including NHS services and care providers.
  • Be passionate about customer service and enabling people with care needs to access the right support.
  • Support equality and diversity and respect anyone working for or in contact with WSCC.


Care and Support Broker roles are mainly office based with occasional travel and work during standard office working hours on weekdays between 9am and 5pm.

You may have a background in health or social care already or you might have really good transferable skills from other sectors.


All West Sussex County Council (WSCC) employees have a WSCC location as their contractual work location, however we do operate a 'Smarter working' approach, this is something that you agree locally with your manager, for what works best for you, your role and your team.

More details will be shared once you start working.

Experience and Skills Key Skills**:

  • Able to support the planning and arranging of customer focused and strengths based services for people with care and support needs.
  • Able to accurately relay information to service providers and health and social
care colleagues to enable appropriate services to be sourced quickly.

  • Able to organise / prioritise work, work independently, and work under
pressure and to tight deadlines.

  • Able to interpret intelligence received to determine risks and communicate
safeguarding and service quality issues through the relevant channels.

  • Excellent written, verbal, influencing and negotiation skills.
  • Sound and accurate IT and keyboard skills.

Qualifications and/or experience:

  • GCSE English and Maths, or equivalent qualification or experience operating
at this level of literacy and numeracy

  • Good uptodate working knowledge of legislations and organisational policies
relevant to the specialist area of the post e.g. Care Act (2014), Hospital

Discharge Guidance 2020, Mental Health Act etc.

  • Experience of monitoring data and information including financial material
and using a range of IT and data systems.

  • Good understanding of office systems and practices related to carrying out a
health or social care role.

  • Experience of influencing and negotiating with individuals, stakeholders and
service providers - Desirable

Rewards and Benefits

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our
Rewards and Benefits page.


Further Information
The reference number for this role is
CAFHE04469.

Note for Recruitment Agencies:

We prefer to hire people directly, but we do have a supplier list for when we need a helping hand.

We'll be in touch directly if we need you

Job Reference:
CAFHE04469
  • Trainee Broker

    2 weeks ago


    Horsham, West Sussex, United Kingdom Four Talent Full time

    Are you a bright, proactive and enthusiastic school leaver ready to kick start your career within a booming industry? We're partnering with an exciting new client in the insurance broker world; born out of a clear ethos to exceed client expectations at every stage.The roleThis fantastic trainee role will teach you all you need to know about how to become a...


  • Horsham, West Sussex, United Kingdom Schroders Recruitment Full time

    We are looking for a Broker Oversight Lead Analyst 1 to join our Operations Team on an initial Fixed Term contract for 12 months. The Broker Oversight team are responsible for monitoring the performance of all Schroders' top tier broker relationships. The team's objective is to measure and assess broker service level offerings, their operating models and...


  • Horsham, West Sussex, United Kingdom Line Up Aviation Full time

    A specialized opportunity has emerged with my client for an Aircraft Charter Broker position within their Business Aviation team. As part of our well-established Business Aviation Team, you'll be required to maintain these standards while delivering services to a diverse portfolio of esteemed clients, encompassing large corporate entities, government...

  • Care Worker

    2 weeks ago


    Horsham, West Sussex, United Kingdom Leah Care Full time

    Are you passionate about caring for others? Would you like to be part of an award winning team?Whether you are an experienced carer or wanting to change career, we are looking for motivated individuals to join our growing team that possess the values that underpin the way we work and our approach to care.Leah Care is a domiciliary care service covering...


  • Horsham, West Sussex, United Kingdom Bright Care Full time

    Make a difference to elderly people's lives by bringing joy and purpose as part of the UK's No.1 Best Care Company To Work For in 2021.Whether you're new to care or you're an experienced carer, we would be delighted to hear from you. It's your character we care about, and our Bright Care Academy will cover everything you need to know.- Please note that we...

  • Care Team Leader

    2 weeks ago


    Horsham, West Sussex, United Kingdom Care UK Residential Care Services Full time

    Skylark House are looking for Care Team Leaders to join their teamWe are currently offering full or part time contracts working either day or night shifts and in return for your hard work, we pay £ £13.00 per hour depending on shifts and amazing benefits, including a £1000 joining bonus.Location:Horsham, RH12 5PUShifts:8am - 8pm / 8pm - 8am£2ph Overtime...

  • Care Assistant

    2 weeks ago


    Horsham, West Sussex, United Kingdom Ascot Care Ltd Full time

    Would you like to make a difference?Here to Make a difference to lives, in unique way, by being part of Horsham's Leading Domiciliary Care company. Whether you're new to care or you're an experienced care worker, we would be delighted to hear from you. It's your character and values we care about, and our Ascot Care Induction plan will cover everything you...

  • Community Care Worker

    2 weeks ago


    Horsham, West Sussex, United Kingdom Leah Care Full time

    We are searching for caring, empathetic individuals to join us full or part time. Our service runs from 7am-10pm 7 days per week. The shifts are usually split between 7am-3pm and 3pm-10pm. Part time evening care workers can also choose to work from 5pm-10pm.Leah Care is domiciliary care provider who support individuals in their own homes in Horsham &...


  • Horsham, West Sussex, United Kingdom Care UK Residential Care Services Full time

    Skylark House are looking for Senior Care Assistants to join their friendly teamWe are currently offering full or part time contracts working day shifts and in return for your hard work, we pay £12.50 per hour plus amazing benefits, including a £1000 joining bonus.Location:Horsham, RH12 5PUShift patterns:8am - 8pm£2ph Overtime enhancementIf your proven...

  • Care Worker

    2 weeks ago


    Horsham, West Sussex, United Kingdom Peters Dean Care Ltd Full time

    Up to £30,700k + Overtime (or part-time equivalent)Part-time or full-time contracts available. Get all the benefits of a flexible agency role and a permanent position mixed together Contracts within children's homes and adult services. Contact us now to set up the right package for you.Why Apply for the Care Worker Role? * Part-time or Full-time basis (you...


  • Horsham, West Sussex, United Kingdom Service Care Solutions Full time

    Personal Advisor - Leaving Care Team - Horsham About the Company West Sussex County Council and provides direct support to over 600 young people each year. The company supports, and plays a key role in, the journey of young people between the ages of 16 to 21, and up to 25 in some cases, as they leave care and transition towards an independent future as...

  • Support Worker

    2 weeks ago


    Horsham, West Sussex, United Kingdom Peters Dean Care Ltd Full time

    Part Time or Full Time work available to fit around your life. No more rotas, you can work hours that suit your needs Care Assistant, Care Worker, Support Worker or Teaching Assistant experience would be highly valued and the role would also suit Students of Nursing, Psychology, Health and Social Care or other relevant courses.Why Apply?Choose Your Hours....

  • Heath Care Assistant

    2 weeks ago


    Horsham, West Sussex, United Kingdom Glen Arun Care Home Full time

    Glen Arun is a well-established Care Home in Horsham for 36 residents.We are looking for full time Health Care Workers to work as part of the team looking after all aspects of personal care for our residents. If you are compassionate, have empathy, a can-do attitude with excellent communication skills, a positive attitude and a sense of humour, please...


  • Horsham, West Sussex, United Kingdom Service Care Solutions Ltd Full time

    Personal Advisor - Leaving Care Team - Horsham About the Company West Sussex County Council and provides direct support to over 600 young people each year. The company supports, and plays a key role in, the journey of young people between the ages of 16 to 21, and up to 25 in some cases, as they leave care and transition towards an independent future as...


  • Horsham, West Sussex, United Kingdom Qualis Home Care Limited Full time

    Job Summary:We are seeking a dedicated Home Care Assistant to join our team in providing essential care and support to individuals within their own homes.Saturadys & Sundays between the hours of & Responsibilities: Assist clients with daily tasks such as personal hygiene, meal preparation, and medication reminders Follow care plans to provide tailored...


  • Horsham, West Sussex, United Kingdom Kings Court Care Ltd Full time

    Are you looking for career development in a rewarding sector?Do you want to work in a vibrant care home with a friendly team?Would you like? Permanent contract with guaranteed hours Flexible shift patterns 5.6 weeks' holiday Continuing professional development leading to qualifications Competitive rates of payAbout the role Are you someone who likes caring...


  • Horsham, West Sussex, United Kingdom West Sussex County Council Full time

    Salary: £27,334 to £29,777 per annumContract Type: PermanentWorking Pattern: Full time - 37 hours per weekLocation: Based at County Hall, Horsham. When not out visiting young people or required to be in the office then home working is available.Do you have experience in supporting, families/young people/care leavers? Do you have experience of supporting...


  • Horsham, West Sussex, United Kingdom West Sussex County Council Full time

    Salary: £27,334 to £29,777 per annumContract Type: PermanentWorking Pattern: Full time - 37 hours per weekLocation: Based at County Hall, Horsham. When not out visiting young people or required to be in the office then home working is available.Do you have experience in supporting, families/young people/care leavers? Do you have experience of supporting...


  • Horsham, UK, West Sussex, United Kingdom Oxygen Aviation - Private Aircraft Charter Full time

    Please note we are only accepting applications from people currently working / who have recently worked in the private jet charter industry.ABOUT US: Founded in 2005, Oxygen Aviation is one of the most discreet and internationally respected companies in private aviation. Our ethos is to provide our clients with the finest private jets in the world, personal...


  • Horsham, West Sussex, United Kingdom West Sussex County Council Full time

    Do you have extensive experience of supporting care leavers/young people who are at risk of becoming homeless?Do you have experience and knowledge of housing legislation and the housing sector?Do you have excellent communication skills and are you great with IT?Then it might be you we are looking for...Salary: £27,334 to £29,777 per annum Contract Type:...