Current jobs related to Service Advisor - Guildford, Surrey - Sandown Mercedes-Benz of Guildford

  • Sales and Service Advisor

    3 weeks ago

    Guildford, Surrey, United Kingdom Service 4 Service Limited Full time

    Job Summary:We are seeking a highly motivated and sales-driven Service Advisor to join our team at Service 4 Service Limited. As a key member of our front-line team, you will be responsible for managing customer enquiries, up-selling advisory work, and negotiating prices between customers and our service centres.Key Responsibilities:Manage all customer...

  • Service Advisor

    5 days ago

    Guildford, Surrey, United Kingdom Jago Consultants Full time

    Service Advisor Opportunity in GuildfordWe are seeking a skilled Service Advisor to join our client's team in Guildford, Surrey. As a Service Advisor, you will play a crucial role in ensuring the highest standard of courtesy and professionalism when interacting with customers and members of the public.Key Responsibilities:Provide accurate and transparent...

  • Service Advisor

    5 days ago

    Guildford, Surrey, United Kingdom Jago Consultants Full time

    Service Advisor Opportunity in GuildfordWe are seeking a skilled Service Advisor to join our client's team in Guildford, Surrey. As a Service Advisor, you will play a crucial role in ensuring the highest standard of courtesy and professionalism when interacting with customers and members of the public.Key Responsibilities:Provide accurate and transparent...

  • Service Advisor

    4 days ago

    Guildford, Surrey, United Kingdom Octane Recruitment Full time

    Service Advisor Vacancy in GuildfordWe are seeking a skilled Service Advisor to join our team at our main dealership in Guildford. This is an excellent opportunity for a Service Advisor looking for a long-term role with a high-performing team.About the RoleThis Service Advisor position involves dealing with customers as they wish to book their vehicle into...

  • Service Advisor

    4 days ago

    Guildford, Surrey, United Kingdom Octane Recruitment Full time

    Service Advisor Vacancy in GuildfordWe are seeking a skilled Service Advisor to join our team at our main dealership in Guildford. This is an excellent opportunity for a Service Advisor looking for a long-term role with a high-performing team.About the RoleThis Service Advisor position involves dealing with customers as they wish to book their vehicle into...

  • Service Advisor

    22 hours ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Meet and greet customers, booking in vehicles and...

  • Service Advisor

    1 day ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.Key Responsibilities:Meet and greet customers, booking in vehicles and...

  • Service Advisor

    6 days ago

    Guildford, Surrey, United Kingdom ACS Automotive Recruitment Consultancy Full time

    Service Advisor Job Description **About the Role** We are seeking an experienced Service Advisor to join our busy team at a franchised Motor Trade main dealer group in the Guildford area. As a Service Advisor, you will be responsible for advising on technical queries or issues, dealing with customers in a professional and courteous manner, and...

  • Service Advisor

    6 days ago

    Guildford, Surrey, United Kingdom ACS Automotive Recruitment Consultancy Full time

    Service Advisor Job Description **About the Role** We are seeking an experienced Service Advisor to join our busy team at a franchised Motor Trade main dealer group in the Guildford area. As a Service Advisor, you will be responsible for advising on technical queries or issues, dealing with customers in a professional and courteous manner, and...

  • Service Advisor

    1 week ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Meet and greet customers, booking in vehicles and...

  • Service Advisor

    1 week ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Meet and greet customers, booking in vehicles and...

  • Service Advisor

    1 day ago

    Guildford, Surrey, United Kingdom Octane Recruitment Full time

    Service Advisor Vacancy in GuildfordWe are seeking a skilled Service Advisor to join our team at a busy dealership in Guildford. As a Service Advisor, you will be responsible for delivering exceptional customer service, ensuring that our customers receive the highest level of care and attention.Key Responsibilities:Provide outstanding customer service,...

  • Service Advisor

    1 day ago

    Guildford, Surrey, United Kingdom Octane Recruitment Full time

    Service Advisor Vacancy in GuildfordWe are seeking a skilled Service Advisor to join our team at a busy dealership in Guildford. As a Service Advisor, you will be responsible for delivering exceptional customer service, ensuring that our customers receive the highest level of care and attention.Key Responsibilities:Provide outstanding customer service,...

  • Service Advisor

    7 days ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Meet and greet customers, booking in vehicles and...

  • Service Advisor

    7 days ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Meet and greet customers, booking in vehicles and...

  • Service Advisor

    2 days ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Meet and greet customers, providing a warm and welcoming experienceBook in vehicles and manage...

  • Service Advisor

    2 days ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Meet and greet customers, providing a warm and welcoming experienceBook in vehicles and manage...

  • Service Advisor

    4 days ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Meet and greet customers, providing a warm and welcoming experienceBook in vehicles and manage...

  • Service Advisor

    4 days ago

    Guildford, Surrey, United Kingdom The Recruitment Solution (London) Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Meet and greet customers, providing a warm and welcoming experienceBook in vehicles and manage...

  • Automotive Service Advisor

    2 days ago

    Guildford, Surrey, United Kingdom Jago Consultants Full time

    Service Advisor Job Opportunity in GuildfordWe are seeking a skilled Service Advisor to join our client's team in the Guildford area of Surrey. As a Service Advisor, you will play a crucial role in ensuring customers receive exceptional service and support.Key Responsibilities:Provide professional advice to customers on service and repair work required for...

Service Advisor

3 months ago

Guildford, Surrey, United Kingdom Sandown Mercedes-Benz of Guildford Full time

Service Advisor

Mercedes-Benz of Guildford


An opportunity has arisen to join us as a Service Advisor / Service Team Manager at Mercedes Benz of Guildford.

The Service Advisor / Service Team Manager is responsible for every aspect of a customer's after sales experience. The main purpose of the role is to maximise workshop profitability whilst exceeding customer expectations and satisfaction


The successful applicant will actively sell after-sales services in a customer-oriented manner, ensuring the workshop is working to full capacity by effectively scheduling customer orders.


Main Duties:

  • To receive customers and their vehicles in a friendly and professional manner, discuss and confirm their requirements and take responsibility for the vehicle during its time at the Retailer.
  • To hand over and receive back any loan vehicle according to the published procedure.
  • To supervise the flow of work into the workshop and liaise workshop control to meet customer requirements.
  • To ensure that repair orders are raised and processed according to the established guidelines and that work is completed to schedule.
  • To ensure that requested work is completed on time and to the expected standards.
  • To ensure all customers vehicles are washed and vacuumed.
  • To ensure that invoicing is accurate and completed on time.
  • To ensure that job extensions are properly authorised and processed.
  • To keep customers fully and regularly informed of changes to costs and expected completion times/dates.
  • To ensure that vehicles are properly handed over to customers, including invoice explanation and advising future requirements.
  • To take responsibility for sub contracted repairs and ensure the quality of such.
  • To ensure that the authorisation of warranty and goodwill is given strictly in accordance with the manufacturers programme.
  • To maintain high standards of housekeeping within both the front of house and back of house service areas and maintain a safe working environment.

Hours of Work:
Monday to Friday with one-hour unpaid break and 1 night with an 18.30 finish.1 in 4 Saturdays

Total: 46.75 hours per week


Applicants will be expected to be immaculately attired as is befitting the Mercedes brand and must hold a full Driving Licence.


Basic Salary:
Up to £31,000 per annum with a OTE of £37,000 per annum

Job Types:
Full-time, Permanent

Salary:
Up to £37,000.00 per year

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

Experience:

- service advisor: 1 year (required)

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
One location