Credit Control Apprenticeship

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom FRS Ltd Full time

Job Title: Credit Team Support Administrator

Company: Dynamic Employer based in Milton Keynes

Description: This role presents a great opportunity to join a vibrant and growing company in Milton Keynes. As a Credit Team Support Administrator, you will play a pivotal role in assisting the Credit Team with the management of third-party relationships. Here are some key points:

  • Follow processes for instructing and closing the instruction of debt recovery partners
  • Respond to emails and calls from debt recovery partners
  • Analyze status reports to identify and resolve customer queries promptly
  • Process cash files and review invoices from debt recovery agencies
  • Conduct desktop research to enhance customer service
  • Support the Collection team with overflow calls
  • Create professional relationships with key stakeholders
  • Maintain knowledge of company processes and policies
  • Meet regularly with the line manager to provide feedback
  • Embrace the 'oneteam' culture

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