Media Co-Ordinator

2 weeks ago

London, Greater London, United Kingdom HeliosX Group Full time

This Social Media Coordinator is responsible for the day to day delivery of our organic social media strategy, from content creation and community management to scheduling and analytics.

We're looking for a creative force, passionate about healthtech and content creation, who spends significant time on Instagram and TikTok (maybe even a little too much) - a social native who deeply understands organic trends and is eager to bring this expertise to the world of social performance.

Carry out the day-to-day channel management, uploading and scheduling content on channels as needed
Work with the social media manager to contribute to weekly and monthly reports, providing updates on community sentiment and content performance and how these contribute to social media KPIs
Content Creation
Liaise with the clinical and creative teams, briefing in information and content for social media
Work closely with the social media manager to develop innovative ideas to drive community and engagement on all social channels, including Instagram, Facebook, TikTok, Twitter and Reddit
Create engaging, creative, informative and trend focused content for our social media channels
Community Management
Action community management across channels: including social listening, responding to messages and joining related conversations to build and grow the community, to inform future messaging and content using the brand tone of voice
Work with the customer care social team on applicable community management, providing strategic insights, guidelines and support with responding and actioning resolutions
Cooperate with the rest of the social media team on the customer testimonials project, sourcing and incentivising customers to share their stories in various content formats
Graduates to 1+ years of experience preferable .
Some previous experience in a social media role desirable
A good understanding of social media scheduling tools and analytics such as SproutSocial, Hootsuite and Later
Ability to shoot, create and edit social media content (and be comfortable starring in it too)
A passion for nurturing a community and chatting to people about health care
Someone that understands that social media is 24/7, and the need to be reactive
A social media fiend, who has their finger on the pulse when it comes to new trends and releases
An interest in healthtech is preferable #LI-hybrid
25 Days Holiday (+ all the usual Bank Holidays)
~ Private health insurance, along with extra dental and eye care cover
~ Pension scheme
~ Enhanced parental leave
~ Cycle-to-work Scheme
~ Electric Car Scheme
~ Free Dermatica and MedExpress products every month, as well as family discounts
~ Home office allowance
~ Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)

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