Integrated Client Vertical Lead
1 week ago
Hey there If you're passionate about clients and delivering top-notch customer experience, then this role is for you. Check out what you'll be doing:
- Focus on customer satisfaction and service excellence to drive Customer Experience Marketing.
- Take charge of commercial growth and profitability, ensuring your business book is in top shape.
- Build strong client relationships, challenge them with new ideas, and explore growth opportunities as their trusted partner.
- Be an integral part of the client's team, collaborating closely and fostering trust.
- Get involved in sales efforts, aiming not just to manage clients but to grow and win new business.
- Lead pitches, understand solutions in detail, and drive revenue growth effectively.
- Oversee Diversity, Equity, and Inclusion initiatives and other strategic programs.
If you're the one for this role, here's what we're looking for:
- Over 10 years of experience with CRM, AdTech, MarTech, and working with Automotive (FS) clients.
- Strong collaborative skills, focusing on client needs and business growth.
- Track record of driving client and business growth on major accounts.
- Experience leading Client Service teams to success, attracting and developing talent.
- Passion for building client relationships based on trust, value, and innovation.
- Comfortable with operational, strategic, and commercial escalations.
- Strong business forecasting skills and experience in sales pipelines management.
- Commercial acumen in negotiations, pricing, and developing partnerships.
- Experience in a fast-paced, matrix organization environment.
- Proactive mindset, driven by challenges and sales opportunities.
- Commitment to embodying the brand values and creating a positive, inclusive working environment.
- Natural curiosity, openness, and a hint of fun
- Competitive compensation package, health & dental insurance, corporate discounts, and career development opportunities.
- Ample annual leave days, volunteer leave, and flexibility in working hours.
- Hybrid working schedule to suit your lifestyle.
*Dentsu is committed to diversity and values employees from all backgrounds. Let's create a community where diversity is celebrated in all aspects.*
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