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Pool Shift Leader

3 months ago

London, Greater London, United Kingdom Haven Full time

Job Title: Swimming Pool Shift Leader at Perran Sands Holiday Park

About the Company: Join our team at Perran Sands Holiday Park with its stunning location nestled in the sand dunes above the famous Perranporth in Cornwall. We are part of the award-winning Bourne Leisure family, which includes Haven & Warner Hotels. With 9,000 team members and 39 beautiful seaside locations, our headquarters are based in Hemel Hempstead.


Job Details:

  • Lead & coach the team on shift to ensure all areas of responsibility are met by the team
  • Escalate issues to the Activities & Pool Team Manager when required
  • Induct & support new starters through a 90-day induction and completion of core departmental training
  • Deliver a hands-on approach to pool duties and greeting our guests
  • Work with the team to keep our swimming pool area clean & safe
  • Promote Health & Safety first
  • Carry out day-to-day duties as our Team Members do, stepping up as a Shift Leader and deputising in the absence of the Activities & Pool Team Manager

What's In It For You?

  • Free use of our Leisure Facilities, including the swimming pool
  • Up to 50% Discount off food on Park and 20% discount in our shops
  • Opportunity to use our Corporate Box at the O2 Arena
  • Fantastic Discounts with many national Brands & Retailers
  • 20% Discount for you, your family & friends across Haven & Warner Leisure Hotels
  • Reward & Recognition Schemes
  • Training and development opportunities including fully funded qualifications
  • Fantastic Health, Mind & Money Support Programme
  • Enhanced family-friendly policies and pay

Pay Rates: £ per hour

Experience and Qualifications: You may already have experience working as a Team Leader, Shift Leader, or Supervisor within a leisure center, fitness center, or similar environment, which is great. Or maybe you're a Senior Lifeguard looking for the next step. All we are looking for is Preferred Qualifications:

  • National Pool Lifeguard Qualification (NPLQ)
  • Swimming Pool Technical Operator Qualification (SPTO)
  • National Pool Lifeguard Training Assessor (NPLQ TA)

Working with us: At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves. This opportunity requires the successful candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
Working hours are on a rota over a 5-day period and could include evenings and weekends (depending on the role). We aim to offer flexibility where we can, including full or part-time hours.

We would love to hear from you If you would like to apply for this role, we would like to know more about you through a short questionnaire. After that, one of the Team will be in touch.


What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities, and industries, and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us.