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Medical Receptionist

3 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Norfolk Street Surgery Full time
Dr P.R. Sankari

MBBS, DO, FRCS, MRCGP, DFSRH

Dr R John

MBBS, MRCS, MRCGP, DFSRH

Dr A Hussain MB ChB (Birm), BSc Pharmacy, MRCGP

Job Title:
Medical Receptionist

Hours: 37.5

Salary:
£11.40 p/h

Norfolk Street Surgery is located in Shelton and provides care to over 19,000 patients.

We are a friendly and supportive 3 partner practice with a multi-professional team including GPs, Advanced Nurse Practitioner, Nurses, Healthcare Assistants and Physician Associates.

We are a training practice and provide training to GP Registrars, Foundation Trainees, Medical Students and Physician Associates.

We are looking for a medical receptionist to join our amazing team

Duties will include but not exhaustive:

  • Scheduling / cancelling appointments via telephone and in person.
  • Dealing effectively with urgent requests and requests for home visits.
  • Be the first point of contact for patients, carers or relatives and provide appropriate assistance.
  • Signposting patients to the correct service.
  • Communicate effectively with other team members.
  • Recording information in an accurate and timely fashion using EMIS.
  • Maintain confidentially of information relating to patients, carers, relatives, staff and the practice.

We are looking for an individual with:

  • Excellent all round communication skills.
  • Experience of working in a surgery would be useful however training will be provided.
  • Ability to work under pressure.
  • Good organisational and administration skills.

Working hours are between:

  • 8.30am 6.30pm


Monday
  • Friday

Job Type:
Permanent

Work Location:
In Person.

Opportunity to join the NHS Pension scheme

Closing date: 09/02/2024

Job Type:
Permanent

Salary:
£11.40 per hour

Benefits:

  • Company pension

Schedule:


Mondayto Friday

Work Location:
In person

Application deadline: 09/02/2024

Reference ID:
Norfolk Street Surgery - Medical Receptionist