Server/waiter/waitress

3 weeks ago

Edinburgh, Edinburgh, United Kingdom The Royal Yacht Britannia Full time
The Royal Yacht Britannia is an award-winning five-star visitor attraction and exclusive events venue in Edinburgh.

The 150-strong team on board is committed to delivering the same standards of excellence expected when Britannia was in service.

Fingal is a 23-cabin boutique hotel and events venue by the team behind The Royal Yacht Britannia. As of July 2019, Fingal is TripAdvisor's No 1 Traveller Ranked hotel in Edinburgh.

The Hospitality and Events department is now recruiting for a Waiter to join the team.

Both The Royal Yacht Britannia and Fingal host exclusive evening dinner and drinks receptions with the team, also providing Britannia's day visitors with light refreshments in our stunning Royal Deck Tea Room.

The role will include supporting the Food and Beverage team with many types of events within the Food and Beverage areas, including the Tea Room, Bar, Breakfast Room, weddings, parties and large corporate events.


We are looking for an enthusiastic individual with previous experience working in a busy hospitality environment, who has a can-do, flexible and positive attitude, smart appearance and excellent communication skills.

You will ensure that our visitors have a comfortable and enjoyable visit by delivering outstanding five-star customer service.

Responsibilities will include:

  • Greeting and guiding customers to their tables.
  • Upselling additional products when appropriate.
  • Taking accurate food and drinks orders, using POS ordering software, order slips and memorisation.
  • Checking customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
  • Serving food and drinks orders.
  • Arranging table settings and maintaining a tidy dining area.
  • Delivering and collecting bill payments.
  • Meeting with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
  • Following all relevant health department regulations.
  • Providing excellent customer service to guests.
  • Opportunities for advancement and growth
Flexible schedules and part time positions available for the right person.

Job Description:


As a server at The Royal Yacht Britannia, you will be responsible for providing an excellent dining experience to our guests.

You will take orders, serve food and beverages, and collect payments. We are looking for someone who enjoys working with people, has a strong work ethic, and is generally organized. We are looking for someone who will be a valuable part of our F&B Team.

Requirements:

  • Must be able to lift 25 pounds and stand for up to 10 hours at a time. Must be able to bend, reach, twist, reach over your head, reach over the head of guests, lift up to 50 pounds, and move around the restaurant. Must be able to speak clearly and speak English fluently. Must be able to follow instructions in English and French accurately. Must be able to work on your feet for up to 10 hours a day.
    Must be able to pass a background check (no felonies or violent crimes)

Job Types:
Full-time, Part-time, Permanent, Fixed term contract

Part-time hours: per week

Salary:
£10.90-£16.00 per hour

Benefits:

  • Flexitime

Schedule:

  • Day shift
  • Flexitime
  • Monday to Friday
  • Weekends only

Supplemental pay types:

  • Tips
  • Yearly bonus

Ability to commute/relocate:

  • Edinburgh: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Reference ID: 221234

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