Mortgage Helpliner

2 weeks ago

Berkhamsted, Hertfordshire, United Kingdom Needle in a Haystack Ltd Full time
Permanent, Full-Time, Day Shift

Number of openings: 6

The Package - What you could earn:

  • Basic salary up to £25,000 depending on experience + Commission with an expected OTE of £32K
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After 12 Months:Basic salary increase to £27.5K + commission with an expected OTE of £35K.
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After 18 Months:After 18 months you will become fully CeMAP Qualified and will earn promotion to a Mortgage Adviser, with a basic salary increase to £35K and an OTE of £70K+.
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CeMAP Support:We will provide full financial support to gain CF1 & CF6 CeMAP Mortgage Adviser qualifications, including full provision for study materials with all exam entry costs paid for. You will be offered a 4 day intensive study course ahead of the exam at no cost to you and time off work given as part of your development.
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Working Hours:During your training period you will be required to work an average 35 hours per week, based over a two week period with variable working patterns required each week.
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Working Patterns:During your training period you will be required to work alternate weekends on rota with weekday time off in lieu.

  • 26 Days paid holiday, increasing to 33 once you become an Adviser.
  • Plus get your birthday off each year. (Once probation completed)

Mortgage Helpliner - Main Duties and Responsibilities:

  • First point of contact for customers
  • Responsible for making and receiving calls to customers

The Person - Skills, Knowledge, Qualifications and Experience:

  • Educated to A level or equivalent standard as a minimum.
  • Bachelor's degree is preferable but not essential.
  • A strong desire to work within the Financial Services Industry, particularly within mortgages and protection.
  • A strong track record in customer service and sales.
  • Job Category: Customer Service, Real Estate_
Job Reference: 170038_

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