Account Support

1 week ago

Selsey, West Sussex, United Kingdom Dometic Full time

_Purpose of the role_


To deliver the goals of the Dometic business plan providing day by day sales support to the Sales team and for the customers (Distributors, OEM's, Superyachts/Special projects, Residential and Commercial).


_Main Responsibilities_

  • Sales Support _
  • Answer enquiries both internally and externally: deal with enquiries & quoting to OA customers; manage all daytoday sales matters for your list of allocated accounts, taking ownership of their needs; create and manage deadlines for enquiries where appropriate
  • Provide direct support for Sales Team as required
  • Distributors_
  • Develop relationships with key distributors by regular, twoway communication
  • Provide distributors with occasional support at shows as a nonmandatory
Order Processing

  • Checking and Verification
  • Provide support and assistance to processing team
  • Process incoming sales orders on M1 system
  • General_
  • Day to day sales administration
  • Answering the telephone / Door
  • General office duties
  • Help with improvement projects as necessary
  • Undertake other tasks as may be required from time to time by the Directors of Dometic.

Who are we looking for

_Qualifications and Experience_

  • Previous working experience in manufacturing sector preferred
  • Admin and customer service experience
  • ERP systems
  • Good written and spoken English required
  • GCSE Math or equivalent required

_Success Factors_
To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

  • Teamwork
  • Ability to work with Technical information
  • Strong communication skills both written and verbal
  • Highly organised and able to prioritise the workload
  • Flexibility

Schedule:

  • Monday to Friday

Work Location:
One location

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