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Motor Vehicle Service Advisor

3 months ago

Solihull, Solihull, United Kingdom solihull vehicle service centre ltd Full time
'''Duties'''

  • Greet and assist customers in a friendly and professional manner
  • Listen to customers' concerns and accurately document their vehicle issues
  • Provide recommendations for necessary repairs and maintenance based on mechanical knowledge
  • Upsell additional services or products to customers when appropriate
  • Create and maintain accurate service records for each customer
  • Coordinate with technicians to ensure timely completion of repairs
  • Communicate with customers regarding the status of their vehicle and any changes to the estimated completion time
  • Handle cash transactions, process payments, and provide accurate change
  • Maintain a clean and organized work area
'''Skills'''

  • Strong customer service skills with the ability to effectively communicate with customers
  • Mechanical knowledge to understand and explain vehicle issues and recommended repairs
  • Ability to upsell additional services or products to customers
  • Proficient in cash handling procedures and accurately processing payments
Days of work will be Monday, Tuesday and Friday.

Note:
This job description does not include any contact information.

Application deadline: 14/02/2024

Pay:
£12.00 per hour

Expected hours: 42.5 per week

Benefits:

  • Employee discount
  • Onsite parking

Work Location:
In person

Application deadline: 14/02/2024