Senior Quality Associate

2 weeks ago

Uxbridge Greater London, United Kingdom IBB Law LLP Full time

The Education team support children, pupils and students throughout their academic journey, from primary school through to further and higher education.

We cover matters such as school admission appeals, exclusions, complaints, Special Educational Needs, discrimination, academic misconduct, non-academic misconduct, issues regarding PhDs and Fitness to Practise.

This role is to provide senior level assistance and support to the team leader (Consultant), and the team of solicitors in the Education team.

At an operational level this role will be about working as a senior solicitor, with your own caseload, and supporting the current team of fee earners in managing the smooth running of their own case loads.

Provide a high-quality legal service to clients of the firm to include processing new and existing instructions, covering all aspects of education law work.

The range of work is broad and will cover work from parents, in respect of their children at primary school, secondary school and independent school, through to young adults at university.

School admissions
Disputes with Independent Schools
School complaints
Special Educational Needs
School Suspensions and Exclusions
Academic Misconduct
Non Academic Misconduct
Complaints to the Office of the Independent Adjudicator
PhD issues
International Students
Providing advice to clients on merits, quantum, deadlines and options for legal remedies
Submitting complaints to schools, colleges and universities
Advising clients on litigation, including judicial review
Preparing papers for internal appeals at schools, colleges, local authorities and universities

Ensuring that professional services provided by the team are of the highest quality, that client care standards are effectively maintained, and that work completed meets the appropriate standards.

Optimise the use of technology and software applications to make the client experience as smooth and efficient as possible.

Complying with the Office Manual and immediately reporting to the consultant on any areas of concern or risk to the client and/or firm.

PRACTICE GROWTH & FINANCIAL PERFORMANCE

Being responsible for billing and administration processes in line with team procedures; taking responsibility for delegating work to junior solicitors, trainees, paralegals and /or the group legal administrator(s) where appropriate; providing guidance on legal issues for more junior members of the team where appropriate; working on ad hoc projects as and when required.

you maintain a flexible and proactive approach to work and good working relationships with external institutions, including clients and any professional referrers to promote IBB's brand in the marketplace.

Helping to develop team capability to the point it can be marketed more extensively to existing clients not yet using the service and/or new prospects.

building your own personal reputation and building eminence for the firm ; taking the lead on article writing in your team and regularly preparing material to be uploaded to the firm's website; participating in the drafting of professional directory submissions (eg Chambers and Legal 500); joining relevant associations, including the Education Law Association, and seeking out positions of responsibility to support your personal ambitions to become or maintain your position as a leader in your field and encouraging others in the team to build the team reputation.

Educated to degree level (with a 2:1 or above) with a strong LPC pass or equivalent and hold a current unencumbered practising certificate from the SRA.

Indicatively, 4 + years post qualification experience in this area of legal work
Any following/ local connections (an advantage).

Flexible with the ability to work to tight deadlines whilst maintaining the highest quality standards and attention to details.

IT literate and self-sufficient in using document management systems, MS Office and the internet as a business tool. supporting junior members of the team in developing and widening their own career progression and legal experience.

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