Night Porter

2 weeks ago

Nantwich, Cheshire East, United Kingdom Hand Picked Hotels Full time

You make it Hand Picked


Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK - comprising 21 hotels across the UK and Channel Islands.

With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.


We are currently recruiting for a Night Porter at Rookery Hall Hotel, Nantwich on Casual Hours.

Rookery Hall Hotel & Spa is a 4 Red Star Hotel with 69 bedrooms, a fine dining restaurant and bar and a Health Club & Spa.

About the role:


We are looking for a Night Porter to join our team to help cover a couple of shifts a week on busy evenings or when members of our team are on holiday.


Do you want to work as part of
a dedicated and professional Hotel Night team? Like our day time reception teams, our night porters are often the first member of Hand Picked Hotels our guests meet when they come to visit, which means you'll get to make one of the biggest impressions.


You will be able to give a fantastic welcome to any late arrivals getting to know what someone needs before they even know it themselves, leaving them impressed, reassured, and most importantly, feeling at home.

It doesn't matter if they're first time visitors or returning guests, you'll charm them from the initial welcome to the "Good Night or Have a safe journey" with your impeccable standards of service.


Ensuring safety and security is a main priority for our night teams but they are also expert all-rounders helping to fulfil many different roles whilst they are on shift, such as working on the bar, cleaning, setting up conference rooms and delivering room service food orders.

If you enjoy being busy whilst most other people are sleeping then we would welcome you to apply.

This is a role that involves working from 10.30pm to 7.00am, to include weekends on a casual hours basis.

About you:

  • You'll enjoy working nights and will have experience of working these hours
  • You'll be someone who remains calm under pressure and is able to take any challenges in your stride
  • You'll enjoy making guests feel welcome and at home, and will develop a thorough knowledge of our of hotel products and services
  • You'll ideally have previous experience working in hotels or in a Night Porter role, but this is not essential
  • You'll be excellent at building a rapport with new and returning guests
  • You'll take pride in your appearance, as the face of Hand Picked Hotels
  • Most of all, you'll have a friendly, welcoming and genuine manner
**Our
Benefits include**:

  • A competitive hourly rate of £14.50 per hour, plus a share of service charge
  • Meals provided on shift or a cooked breakfast after your shift.
  • Holidays accrued based on the hours you work.
  • Free parking
  • Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

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