Trainee Rental Agent

1 week ago


Greenford, Greater London, United Kingdom Measham Self Drive Full time

Description:


The role of a trainee rental agent is to provide highly professional & efficient customer service by, answering calls promptly & efficiently identifying the callers requirements while projecting the companies image in a courteous and helpful manner.


Duties:

Provide administrative support including but not limited to:

  • Telephone duties.
  • Inputting customer information into a computerised system.
  • Booking customers on vehicles.
  • Making outbound calls to convert prospective hires.
  • Developing & sustaining solid relationships with prospective clients.
  • Ensuring customer data is recorded accurately.

Essential Criteria:

  • Excellent communication skills
  • Great customer service skills
  • Excellent punctuality & attendance
  • Good work ethic & teamwork

Desirable Criteria:

  • Good organisation skill
  • Assertive & able to remain calm and controlled
  • Calm under pressure
  • Good administrative skills
  • Proactive attitude
  • Ability to think & problem solve
  • Attention to detail
  • Administrative Skills
  • IT skills
  • Demonstrate a polite & friendly manner
  • Enthusiastic
  • Flexible
  • Ability to handle several tasks at once
  • Motivated

Job Types:
Full-time, Permanent

Salary:
£10.18-£15.00 per hour

Benefits:

  • Onsite parking

Schedule:

  • Day shift

Ability to commute/relocate:

  • Greenford: reliably commute or plan to relocate before starting work (required)

Experience:

  • Sales: 1 year (preferred)
Customer Service: 1 year (preferred)

Work Location:
One location

Reference ID:
Trainee Rental Agent 23

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