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Directorate Fm Officer
7 days ago
Directorate FM Officers
Are you passionate about customer Service? Infrastructure's Facilities Team has an exciting opportunity to be part of a new service driving improvements and delivering excellent customer service as a Directorate FM Officer.
Working in a fast-paced demanding role where you will work with directorate services across the authority in relation to Facilities Management.
The post holder will take responsibility for engaging and communicating with customers and stakeholders within their specified directorate at all levels, ensuring that directorate stakeholders are able to influence decision making with the FM function to support and benefit service delivery.
You will have excellent customer service and problems solving skills with the ability to communicate with a wide range of people including internal teams, external contractors, and customers, delivering key messages, and managing a range of expectations.
You will establish clear and efficient communication routes with all customers, ensuring expectations are managed and that all service-related issues follow the agreed procedures to guarantee that timely solutions are found.
If you are passionate about the services KCC delivers and want to support the teams that deliver them, then we want to hear from you.
About The Company
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