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Customer Engagement Representative

3 months ago

Southall, United Kingdom Sheridan Ward Recruitment Services Full time

Customer Engagement Representative at Sheridan Ward

Location: Southall

Salary: £25,300

Sheridan Ward is excited to announce an opportunity within a vibrant and dynamic business in Southall. We are seeking a new team member with a solid background in customer service or account management.

If you have a passion for nurturing customer relationships and ensuring top-notch service delivery, this role could be a perfect fit for you.

While full training will be provided, we do require exceptional telephone etiquette, IT/Admin proficiency, and prior office experience.

And here's the kicker - there's a fantastic bonus scheme in place that could potentially boost your yearly earnings by an extra £6k

Key Responsibilities:

  • Initiate outbound customer calls
  • Handle incoming customer inquiries
  • Maintain accurate customer records
  • Collaborate closely with the sales team
  • Assist in lead generation

Benefits of Joining Us:

  • Complimentary on-site parking
  • Performance-based bonus opportunities
  • Access to a pension scheme
  • Life assurance coverage