Senior Analyst

3 months ago


Newhaven, East Sussex, United Kingdom Sylvania Group Full time

Sylvania Group, a leading total solution lighting company, is dedicated to providing responsive and professional IT services to its internal customers.

The Information Technology function spans the entire company, supported by the "IT Software and Development Group." This team develops and implements new software packages while maintaining existing applications.

Feilo Sylvania operates globally, utilizing desktops and laptops, primarily running Windows, and an IBM iSeries network with additional servers. Key applications include Infor XA ERP, Microsoft Office 365, Lotus Notes, Hybris, Aurea CRM, and various specialized software.

Under general supervision, applies systems analysis and design techniques to evaluate business problems and devise computer programs to resolve them.

Responsibilities include gathering information from users, defining work problems, developing complete specifications, programming, implementing required programs, and performing post-implementation tasks.

Tasks are performed under the supervision of a senior team member.

Application Analysis and Design:
Perform detailed analysis of data and functions, investigating and evaluating potential solutions. Specify customization changes, design file and data structures, screens, outputs, and inputs. Review analysis and design, develop a working prototype, and produce comprehensive analysis and design documentation.

Application Development and Testing:
Produce necessary documentation to support the development and implementation process.

Acceptance Testing:
Convert or load test data, execute all aspects of the acceptance test plan, and demonstrate readiness for use. Complete and finalize all relevant manuals to ensure comprehensive documentation and user guidance.

Installation and Implementation:
Install and test software, ensuring proper functionality. Convert or load data as required, verifying successful integration and operation within the system.

Application Maintenance and Support:
Advise users on solutions and contact third-party help desks as needed. Provide second level technical support to users of MIS services
Undertake any other duties as required by the Global IT Director.

Strong programming skills in RPG, CLP, SQL, and Java
Expertise in IBM Client Access/ACS, interface methodologies, and DB2/DB400
Familiarity with Interform Output Management Software and Business Intelligence tools (analytics)
Proficiency in Microsoft Office 365 applications
Excellent oral and written communication skills in English
Good spoken French or German are beneficial
Ability to produce high-quality work under pressure
Good interpersonal and relationship-building skills
Willingness to travel and work evenings/weekends when required

Agile