IT Manager

IT Manager

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Halstead, Essex (Hybrid)
£50,000 Basic plus benefits

James George Recruitment has partnered with a highly successful, global group of companies in their search for an IT Manager.

The role has come about because the IT Manager that we introduced 2 years ago has been promoted to IT Director following his success in terms of growth and the efficiencies that he has made within his division.

As IT Manager, you will enhance the IT support across the group of companies.

Our Client is a highly ambitious business, constantly striving for new areas of growth through start-ups, acquisitions, and new product offerings to appeal and add value to an ever-expanding audience.

Main Duties and Responsibilities:
As a highly motivated and conscientious individual, your main areas of responsibility will include:
To provide 2nd/3rd line support to end-users via phone, email, or in-person
To escalate and work with third party suppliers and vendors to successfully resolve issues
Resolve technical issues and assisting other members of the support team

Knowledge, Skills and Experience Required:
Proven experience as a 2nd/3rd Line Support Engineer or similar role
Excellent communication skills
Client focussed
Able to work well as part of a team as well as individually
Decision making – displays a willingness to make decisions; exhibit sound and accurate judgement and include appropriate people in the decision-making process
Highly motivated – Sets and achieves challenging goals
Quality management – ability to look for ways to improve and promote quality
A fast learner with the ability to follow processes and procedures, you will be able to prioritise and manage several open support tickets at the same time
Strong troubleshooting ability

Networking:
LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers
Microsoft 365 and Azure with Mobile Device Management including Intune
Azure, Windows Server 2016 onwards, Active Directory, PowerShell, Backups
Full UK driving licence and have use of own car

Desirable Skills/Knowledge
Unifi and Ubiquiti experience
ERP systems and ERP system integration

What we will do for you:
Opportunity to develop and improve your skills within a growing company
Provide you with ongoing training and support in multiple technical specialisms
Employee Discount scheme
Discounted Gym membership

Please call Adam, Lorna or Billie at James George Recruitment if you would like to discuss further.

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